Housing Support Specialist - Case Management & Outreach

The Salvation Army; Barwon; On-site; AUD 74,000 - 77,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 tax‑fee

Meal entertainment benefit

Paid parental leave

Purchased Leave Scheme

Fitness Passport

Job summary

The Salvation Army in Geelong, VIC, is seeking a Housing Support Worker to provide person-centred case management to people experiencing homelessness or at risk. You will collaborate with the Specialist Homelessness Services team to help clients secure sustainable housing and improve wellbeing, reporting to the Team Leader on a fixed-term basis.

This full-time on-site role is contracted until September 2027.

Qualifications

• A tertiary qualification in Social Work or a related field and/or substantial experience
• Demonstrated experience in working with vulnerable people presenting with challenging behaviours
• Ability to encourage and cooperate with others to achieve common goals
• Acknowledgement and responsiveness to diversity of experiences, perspectives, values and beliefs
• A Current Victorian Drivers Licence
• An Employee Working with Children’s Check

Responsibilities

• Conduct thorough client assessments and develop holistic case and housing plans while coordinating supports and linking clients to community and vocational services
• Provide client‑focused case management through advocacy, outreach and delivery of services that align with the National Homelessness Stream Model of Care
• Manage client intake, orientation, induction and exit planning to ensure consistent and effective support
• Complete administrative tasks accurately and on time including case notes, data entry, reports and record management
• Contribute to a positive and safe team environment by attending meetings, following OHS standards and supporting team activities

Skills

Experience working with vulnerable

Current Victorian Driver's Licence

Education

Tertiary qualification in Social Work or related field

Job description

The Salvation Army in Geelong, VIC, is seeking a Housing Support Worker to provide person-centred case management to people experiencing homelessness or at risk. You will collaborate with the Specialist Homelessness Services team to help clients secure sustainable housing and improve wellbeing, reporting to the Team Leader on a fixed-term basis.

This full-time on-site role is contracted until September 2027.