Housing Services Admin & Operations Specialist

Queensland Government; Cairns Regional; On-site; AUD 55,000 - 75,000; Full time

Job summary

Queensland Government is seeking a Business Support Officer to underpin the Housing Service Centre, delivering essential housing and homelessness services and ensuring smooth operations. You will support financial, HR and business processes, coordinate operations and build strong stakeholder relationships.

You will contribute to system improvements, provide guidance to staff, and help maintain workplace safety in daily activities across the service centre.

Qualifications

• Demonstrates flexibility to changing expectations and adapts approach accordingly.
• Understands customers and stakeholders and builds productive relationships.
• Clear written and verbal communication and ability to work in a team.
• Strong skills in administration and business support including HR and finance management.
• Demonstrates professional, ethical and culturally sensitive behaviour.

Responsibilities

• Develop, implement and maintain effective administrative systems including assets, facilities, finance, HR, reporting and business processes.
• Ensure timely and accurate responses to information requests and compliance with policies and audit requirements.
• Provide high quality advice and support to the Area Manager on assets, facilities, financial and HR management and reporting.
• Provide support, advice and training in administrative activities to staff performing general tasks.
• Liaise, consult and maintain effective relationships with team members and stakeholders.
• Contribute to continuous improvement of administrative support services for timely, quality service.
• Support workplace safety culture and ensure WHS policies are applied in day-to-day operations.

Skills

Administrative systems

Asset management

Facilities management

Finance management

HR processes

Reporting

Stakeholder relationships

Business processes

Workplace safety

Job description

Queensland Government is seeking a Business Support Officer to underpin the Housing Service Centre, delivering essential housing and homelessness services and ensuring smooth operations. You will support financial, HR and business processes, coordinate operations and build strong stakeholder relationships.

You will contribute to system improvements, provide guidance to staff, and help maintain workplace safety in daily activities across the service centre.