Housing Officer - Flexible Hours & Community Impact

National Affordable Housing Ltd; Melbourne; Presencial; AUD 60.000 - 85.000; Tempo integral

Benefícios oferecidos por esta vaga

Not-for-Profit salary options

Five weeks annual leave (plus leave)

Flexible working

Professional development

Resumo da vaga

National Affordable Housing Consortium in Moonee Ponds, VIC, is seeking a Housing Officer to manage an affordable housing portfolio end-to-end and foster a welcoming, safe residential community.

Based at the Moonee Ponds Office, you will maintain tenancies, coordinate inspections and records, and collaborate with residents, trades, and contractors to ensure responsive service and compliance with NAHV policies. An immediate start is available.

Qualificações

• Experience in end-to-end tenancy management within social housing or property management.
• Ability to coordinate tenancy records, renewals, bonds, and condition reports.
• Strong communication and conflict resolution skills with diverse residents.

Responsabilidades

• Establish, maintain and sustain tenancies.
• Conduct property inspections within required timeframes.
• Manage tenancy records, renewals, bonds, and condition reports.
• Maintain rent arrears to an acceptable level.
• Address resident enquiries, VCAT, breaches and notices with sensitivity.
• Coordinate maintenance with contractors and entry management.
• Complete rent reviews and connect residents with support services.
• Liaise with finance to process invoices promptly.
• Ensure compliance with legislation and NAHV policies and processes.

Conhecimentos

Tenancy management

Stakeholder liaison

Rent arrears management

VCAT experience

Interpersonal skills

Descrição da vaga

National Affordable Housing Consortium in Moonee Ponds, VIC, is seeking a Housing Officer to manage an affordable housing portfolio end-to-end and foster a welcoming, safe residential community.

Based at the Moonee Ponds Office, you will maintain tenancies, coordinate inspections and records, and collaborate with residents, trades, and contractors to ensure responsive service and compliance with NAHV policies. An immediate start is available.