Housing Case Manager – Community Services & Advocacy

Wesley Mission Queensland; Lockyer Valley Regional; Híbrido; AUD 60.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Salary packaging benefits

Career advancement opportunities

Wellbeing support

Descripción de la vacante

Wesley Mission Queensland’s Lockyer Valley Housing Service seeks a dedicated Case Manager to support individuals and families experiencing or at risk of homelessness through assessment, case management and referrals. The role involves outreach and centre-based work, building partnerships with community services, maintaining records and contributing to a patient-centred, values-driven workplace.

The successful candidate will have relevant qualifications in Human Services or Social Work, strong

Formación

• Relevant qualification in Human Services, Social Work or related field.
• Experience in assessment, case management, advocacy and referral pathways.
• Strong communication and relationship-building skills.
• Ability to manage a varied caseload with autonomy.
• Proficiency with record-keeping and reporting.

Responsabilidades

• Assess eligibility, needs and risks of individuals and families experiencing or at risk of homelessness.
• Provide holistic case management, including support planning, advocacy and tenancy sustainment assistance.
• Coordinate services and referrals to ensure clients can access the support they need.
• Build and maintain effective relationships with community partners, service providers and stakeholders.
• Deliver a high-quality, client-focused service with accurate records and reports.
• Mentor volunteers and student placements when required.

Conocimientos

Case management

Advocacy

Client relations

Communication

Documentation

Educación

Human Services or Social Work qualification

Herramientas

Microsoft Office

Client management systems

Descripción del empleo

Wesley Mission Queensland’s Lockyer Valley Housing Service seeks a dedicated Case Manager to support individuals and families experiencing or at risk of homelessness through assessment, case management and referrals. The role involves outreach and centre-based work, building partnerships with community services, maintaining records and contributing to a patient-centred, values-driven workplace.

The successful candidate will have relevant qualifications in Human Services or Social Work, strong