Trauma-Informed Case Manager: Family & Child Support

Wesley Mission Queensland Limited; Gold Coast City; On-site; AUD 35,000 - 52,000; Part time

Benefits offered by this job

Salary packaging up to $18,550

Health insurance discounts

Gym memberships

Entertainment discounts

Job summary

Wesley Mission Queensland Limited is seeking a Part-Time Case Manager to deliver outreach-based case management for children, parents and carers affected by substance misuse. You will work within a strengths-based, trauma-informed framework to build resilience and improve family wellbeing.

Role involves assessments, case planning, advocacy, and collaboration with Child Safety and health services. Tertiary qualification in Human Services or related field and valid drivers licence required.

Qualifications

• Relevant tertiary qualification in Human Services, Social Work, Psychology, Community Services, or related discipline.
• Current probity checks required by WMQ Limited policy.
• Current Driver’s Licence and willingness to travel for work.

Responsibilities

• Delivering holistic case management, advocacy, and referral services to families with complex needs.
• Conducting assessments and developing case plans to improve outcomes for children and families.
• Providing outreach, counselling, and therapeutic support to strengthen wellbeing and parenting capacity.
• Coordinating access to services, programs, support groups and community resources.
• Advocating for families and helping navigate complex service systems to achieve goals.
• Collaborating with Child Safety, schools, health services and other stakeholders for coordinated support.
• Maintaining accurate case notes, assessments, reports, client records and program data.
• Contributing to service development and a positive, collaborative team environment.

Skills

Case management

Trauma-informed approach

Strengths-based practice

Education

Relevant tertiary qualification in Human Services, Social Work, Psychology, Community Services, or related discipline

Job description

Wesley Mission Queensland Limited is seeking a Part-Time Case Manager to deliver outreach-based case management for children, parents and carers affected by substance misuse. You will work within a strengths-based, trauma-informed framework to build resilience and improve family wellbeing.

Role involves assessments, case planning, advocacy, and collaboration with Child Safety and health services. Tertiary qualification in Human Services or related field and valid drivers licence required.