Case Manager - Homelessness & Housing Support

Mission Australia; Cairns Regional; On-site; AUD 85,000 - 104,000; Full time

Benefits offered by this job

Not-for-profit salary packaging

Confidential external counselling

Volunteering opportunities

Extra leave: Thank You Day & Work Ann.

Job summary

Mission Australia in Cairns is seeking a Case Manager to join the Street to Home Immediate Housing Response team, helping people experiencing homelessness access safe, stable housing and tailored supports.

Based in Cairns, you’ll collaborate with clients and partners to navigate housing systems, with a focus on person-centered and trauma-informed practice. A relevant degree and current driver’s license are required.

Qualifications

• Experience providing case management to people with complex needs.
• Ability to manage a caseload in a fast-paced environment.
• Understanding of person-centred, strengths-based and trauma-informed practice.

Responsibilities

• Support people experiencing homelessness to achieve goals and access safe, stable housing.
• Provide person-centred case management and tailored support.
• Connect clients with housing, health, financial, community and specialist services.
• Advocate for clients and help navigate systems and overcome barriers.
• Build strong relationships with housing providers and stakeholders.
• Maintain accurate client records and contribute to reporting.

Skills

Case management

Advocacy

Communication

Relationship building

Trauma-informed practice

Education

Bachelor degree in Social Work or related

Job description

Mission Australia in Cairns is seeking a Case Manager to join the Street to Home Immediate Housing Response team, helping people experiencing homelessness access safe, stable housing and tailored supports.

Based in Cairns, you’ll collaborate with clients and partners to navigate housing systems, with a focus on person-centered and trauma-informed practice. A relevant degree and current driver’s license are required.