Hotel Supervisor (Night Shift)

Metro Staffing Solutions; Randwick; Presencial; AUD 44.000 - 63.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Night shift

Kingsford location

Friendly team

Descripción de la vacante

Metro Staffing Solutions is seeking an energetic Night Shift Supervisor for a gaming-focused hotel venue in Kingsford, Sydney. You will lead the overnight team and oversee venue operations to ensure a smooth, welcoming guest experience throughout the night.

The role requires hospitality experience (ideally in hotels or gaming venues), a valid NSW RSA and RCG, and the ability to supervise staff and handle customer queries independently. Night shifts and a fun, supportive team are on offer.

Formación

• Hospitality experience, ideally in hotel or gaming venue.
• Valid NSW RSA and RCG.
• Experience supervising staff and overseeing venue operations independently.
• Experience with TAB, KENO and gaming systems.
• Confident using POS systems and handling customer transactions.
• Able to manage customer queries and resolve issues professionally.
• Reliable, well-presented and able to take initiative.
• Available to work weekday night shifts.

Responsabilidades

• Lead the team overnight and oversee venue operations.
• Maintain excellent customer service standards.
• Ensure the venue operates smoothly throughout the night.
• Handle customer enquiries and resolve issues as they arise.
• Communicate effectively with staff and manage priorities.

Conocimientos

Night shift supervision

Staff supervision

POS systems

Customer service

Gaming venue experience

Herramientas

TAB

KENO

POS systems

Descripción del empleo

About the Company

Our client is a leading hotel in Sydney's Eastern Suburbs. Privately owned with a family feel, they pride themselves on creating a welcoming environment where hard work, commitment and initiative are recognised and rewarded.

They are now looking for an energetic and reliable Night Shift Supervisor to lead the team overnight, oversee venue operations and ensure a positive experience for customers.

About You

Do you have previous experience in hospitality, ideally within a hotel or gaming venue?

Do you hold a valid NSW RSA and RCG?

Do you have experience supervising staff and overseeing venue operations independently?

Do you have experience with TAB, KENO and gaming systems?

Are you confident using POS systems and handling customer transactions?

Can you manage customer queries and resolve issues professionally?

Are you reliable, well-presented and able to take initiative?

Are you available to work weekday night shifts?

What You Will Need to Succeed

You will have previous hospitality experience and the confidence to oversee the venue independently during night shift.You will be responsible for supporting and supervising the team, maintaining excellent customer service standards and ensuring the venue operates smoothly throughout the night.

You will be adaptable, organised and able to prioritise competing tasks while handling customer enquiries and resolving issues as they arise. Strong communication skills, sound judgement and the ability to work independently are essential.

A valid NSW RSA and RCG are required, with experience in TAB, KENO, gaming and POS systems highly regarded.

Please note

Only successful/shortlisted candidates will be contacted.

The successful candidate will also be required to conduct a Police Check prior to commencement.

Level 5: $39.13 per hour, inclusive of 25% casual loading, plus any applicable penalty rates.

Night shift opportunity in a gaming-focused venue

Kingsford location

Fun and supportive team

Fun and supportive team