Hotel Operations Admin & Front Desk Assistant

Pacific Hotel Yamba; Yamba; On-site; AUD 50,000 - 70,000; Full time

Job summary

Pacific Hotel Yamba seeks an experienced office assistant to support day-to-day clerical tasks and provide administrative support in a busy hotel environment. The role is based on-site and requires strong Excel skills and a background in hospitality administration.

RSA/RCG are advantageous and can be obtained if not currently held. This position involves front-line duties, data entry, cash handling, and occasional support in bar/restaurant operations.

Qualifications

• At least 3 years previous experience in a similar role.
• Advanced Microsoft Office proficiency, particularly Excel.
• RSA and RCG would be advantageous and would need to be obtained if successful.

Responsibilities

• Answer all incoming phone calls
• Filing and data entry
• On-site enquiries regarding all aspects of the operation of a very busy hotel (accommodation, restaurant, entertainment, upcoming events and bottle shop)
• Cash handling and daily balancing and banking of all tills including poker machine, TAB, Keno, restaurant, accommodation, ATM and bottle shop
• Occasionally assist in the bar and restaurant

Skills

Office administration

Communication

Excel proficiency

Customer service

Tools

Microsoft Excel

Job description

Pacific Hotel Yamba seeks an experienced office assistant to support day-to-day clerical tasks and provide administrative support in a busy hotel environment. The role is based on-site and requires strong Excel skills and a background in hospitality administration.

RSA/RCG are advantageous and can be obtained if not currently held. This position involves front-line duties, data entry, cash handling, and occasional support in bar/restaurant operations.