Hotel Manager – Hands-on Leader with Career Growth

Waymark Hotels; Rockhampton Regional; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Attractive salary package

Training & career progression

Supportive hospitality group

Lead an established venue

Live events & community engagement

Job summary

The Criterion Hotel in Rockhampton invites an experienced Hotel Manager to lead day-to-day operations across a full-service venue that includes dining, bars, gaming, and accommodation. You will develop a high-performing team, drive guest satisfaction, and optimise financial performance to sustain a thriving hospitality operation.

You will shape service standards, manage budgets, and build strong community relations while maintaining compliance and a strong workplace culture.

Qualifications

• Proven experience as Hotel Manager or senior hospitality leader.
• Strong financial management and budgeting abilities.
• Excellent leadership and people management.
• Solid understanding of gaming, F&B and hotel operations.
• Autonomous with strong decision-making and stakeholder management.

Responsibilities

• Oversee all venue operations across bar, bistro, functions and accommodation.
• Lead, mentor and develop a high-performing hospitality team.
• Drive exceptional guest service and guest experiences.
• Manage budgeting, forecasting and cost control.
• Develop strategies to increase revenue and profitability.
• Ensure liquor licensing, WHS and legislative compliance.
• Manage staffing, rostering, recruitment and development.
• Build relationships with guests, suppliers and community.
• Monitor stock control and venue presentation.
• Deliver operational excellence across the business.

Skills

Leadership

Financial acumen

Customer service

People management

Hospitality operations

Stakeholder management

Autonomous decision-making

Education

Current QLD RSA

Current RMLV

Approved Manager's Licence

Job description

The Criterion Hotel in Rockhampton invites an experienced Hotel Manager to lead day-to-day operations across a full-service venue that includes dining, bars, gaming, and accommodation. You will develop a high-performing team, drive guest satisfaction, and optimise financial performance to sustain a thriving hospitality operation.

You will shape service standards, manage budgets, and build strong community relations while maintaining compliance and a strong workplace culture.