Hotel General Manager — Lead Growth & Guest Experience

39104; Melbourne; On-site; AUD 180,000 - 260,000; Full time

Job summary

Marriott Hotels in Melbourne seeks a Property Leader to oversee all aspects of hotel operations, from guest satisfaction to financial performance. The GM will drive brand initiatives, lead a high-performance team, and build strong relationships with owners and local stakeholders.

The role requires significant experience in hotel management, strategic planning, and people leadership within an Australian gateway CBD setting.

Qualifications

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major.
• 8 years’ experience in the management operations, sales and marketing, finance and accounting, or related professional area.
• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major.
• 6 years’ experience in the management operations, sales and marketing, finance and accounting, or related professional area.

Responsibilities

• Stays current with industry trends and monitors competition; develops business plans to maximize customer satisfaction, profitability and market share.
• Executes business plans; ensures leadership team alignment with brand strategies; tests new ideas to improve guest satisfaction and profit.
• Works with Sales and Marketing to develop revenue strategies and pursues leads to generate demand.
• Creates a cohesive Executive Committee with development plans and succession planning; oversees staffing and learning opportunities.
• Champions brand values and maintains strong relationships with owners, officials and customers.

Education

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major

4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major

Job description

Marriott Hotels in Melbourne seeks a Property Leader to oversee all aspects of hotel operations, from guest satisfaction to financial performance. The GM will drive brand initiatives, lead a high-performance team, and build strong relationships with owners and local stakeholders.

The role requires significant experience in hotel management, strategic planning, and people leadership within an Australian gateway CBD setting.