Hospitality Manager

Queensland Venue Co. Pty Ltd; Hervey Bay; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Leadership development

Staff discounts

Career progression

Job summary

Bayswater Bar & Grill is seeking a Duty Manager to lead shifts, support the team on the floor and ensure smooth service. You’ll help with opening/closing, cash handling and maintaining high standards across food, beverage, gaming, TAB and KENO.

You will bring supervisory experience in a busy licensed venue, with Queensland RSA and RSG qualifications. Availability for evenings and weekends is essential and training will be completed before starting.

Qualifications

• Supervisory experience in a busy venue.
• Current Queensland RSA and RSG qualifications.
• Availability for evenings and weekends.

Responsibilities

• Lead shifts and support team members during busy service.
• Open and close venue, including cash handling and end-of-shift procedures.
• Maintain standards across food, beverage, gaming, TAB and KENO.
• Coach team members and foster a positive culture.
• Respond to guest feedback and resolve issues promptly.
• Uphold liquor, gaming, food safety and workplace safety standards.

Skills

Supervisory experience

Cash handling

Safety/compliance awareness

Education

Queensland RSA & RSG certificates

Job description

Overlooking the water in Hervey Bay, Bayswater Bar & Grill brings together dining, drinks, live sport, entertainment, functions and gaming. It’s a venue that welcomes both locals and visitors, and we’re looking for a Duty Manager who enjoys being on the floor and making every shift run well.

You’ll support the Venue Manager with day-to-day operations and lead the team during your shifts. You’ll be a calm, hands-on presence across the venue, helping deliver great service while maintaining strong safety and compliance standards.

What you’ll be doing

• Leading shifts and supporting team members through busy service periods.
• Opening and closing the venue, including cash handling and end-of-shift procedures.
• Maintaining standards across food and beverage, gaming, TAB and KENO.
• Coaching team members and creating a positive team culture.
• Responding to guest feedback and resolving issues as they arise.
• Maintaining liquor, gaming, food safety and workplace safety standards.

About you

You’ll bring supervisory experience in a busy pub, hotel, club or similar licensed venue. You’re confident making decisions on shift, supporting your team and stepping in wherever needed. Experience with gaming, TAB or KENO would be particularly valuable.

You’ll need current Queensland RSA and RSG qualifications, with any additional required training completed before starting. Availability for evenings and weekends is essential.

What we offer

• Competitive salary package.
• Ongoing leadership development through our AdVanCe Career Program.
• Career progression opportunities across 200+ venues throughout Australia and New Zealand.
• Staff discounts across Australian Venue Co. venues.
• A supportive team culture that encourages your development and career growth.