Hospitality Mnager

Australian Venue Co.; Fraser Coast Regional; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Staff discounts across AVCo venues

AdVanCe Career Program leadership

Career progression across 200+ venues

Job summary

Australian Venue Co. in Hervey Bay is seeking a Duty Manager to lead shifts, support the team, and ensure smooth operations across dining, gaming, and events.

You will supervise service, manage cash handling, and uphold safety and compliance standards while delivering great guest experiences. Queensland RSA/RSG required, with availability for evenings and weekends.

Qualifications

• Supervisory experience in busy licensed venues.
• RSA and RSG qualifications required with any additional training completed before start.
• Evenings and weekends availability essential.

Responsibilities

• Lead shifts and support team during busy service.
• Open/close the venue, including cash handling.
• Maintain standards across food, beverage, gaming, TAB and KENO.
• Coach team members and foster a positive culture.
• Respond to guest feedback and resolve issues.
• Maintain liquor, gaming, food safety and workplace safety standards.

Skills

Supervisory experience

Leadership on shift

Guest service

Education

Queensland RSA

Queensland RSG

Job description

Overlooking the water in Hervey Bay, Bayswater Bar & Grill brings together dining, drinks, live sport, entertainment, functions and gaming. It's a venue that welcomes both locals and visitors, and we're looking for a Duty Manager who enjoys being on the floor and making every shift run well.

You’ll support the Venue Manager with day-to-day operations and lead the team during your shifts. You’ll be a calm, hands-on presence across the venue, helping deliver great service while maintaining strong safety and compliance standards.

What you’ll be doing

• Leading shifts and supporting team members through busy service periods.
• Opening and closing the venue, including cash handling and end-of-shift procedures.
• Maintaining standards across food and beverage, gaming, TAB and KENO.
• Coaching team members and creating a positive team culture.
• Responding to guest feedback and resolving issues as they arise.
• Maintaining liquor, gaming, food safety and workplace safety standards.

About you

You’ll bring supervisory experience in a busy pub, hotel, club or similar licensed venue. You’re confident making decisions on shift, supporting your team and stepping in wherever needed. Experience with gaming, TAB or KENO would be particularly valuable.

You’ll need current Queensland RSA and RSG qualifications, with any additional required training completed before starting. Availability for evenings and weekends is essential.

What we offer

• Competitive salary package.
• Ongoing leadership development through our AdVanCe Career Program.
• Career progression opportunities across 200+ venues throughout Australia and New Zealand.
• Staff discounts across Australian Venue Co. venues.
• A supportive team culture that encourages your development and career growth.