On‑Floor Hospitality Duty Manager

Australian Venue Co.; Hervey Bay; On-site; AUD 60,000 - 75,000; Full time

Job summary

Bayswater Bar & Grill in Hervey Bay is seeking a Duty Manager to help run busy shifts on the floor, support the Venue Manager, and coach staff for excellent service while upholding safety rules.

You will supervise shifts, handle opening/closing tasks including cash handling, and ensure standards across food, beverage, gaming, TAB and KENO. RSA/RSG qualifications are required with evenings/weekends availability.

Qualifications

• Experience supervising a busy licensed venue (pub/hotel/club).
• Current Queensland RSA and RSG qualifications.

Responsibilities

• Leading shifts across the venue and supporting team members through busy service periods
• Opening and closing the venue, including cash handling and end-of-shift procedures
• Maintaining standards across food and beverage, gaming, TAB and KENO
• Coaching team members and helping create a positive team culture
• Responding to guest feedback and resolving issues as they arise
• Following liquor, gaming, food safety and workplace safety requirements

Skills

Shift supervision

Team leadership

Cash handling

Availability evenings/weekends

RSA/RSG qualifications

Job description

Bayswater Bar & Grill in Hervey Bay is seeking a Duty Manager to help run busy shifts on the floor, support the Venue Manager, and coach staff for excellent service while upholding safety rules.

You will supervise shifts, handle opening/closing tasks including cash handling, and ensure standards across food, beverage, gaming, TAB and KENO. RSA/RSG qualifications are required with evenings/weekends availability.