Hospital Switchboard Specialist (Level 2) - Part Time

NSW Health; Sydney; On-site; AUD 49,000 - 51,000; Part time

Benefits offered by this job

Paid Parental Leave & Annual Leave

Salary Packaging & Novated Leasing

Free courses and coaching via Sydney教育

Employee Assistance Program (EAP)

Discounted Fitness Passport & telewell

Job summary

Sydney Local Health District – NSW Health is seeking a Telephonist Level 2 at Canterbury Hospital. The role involves handling calls at a major hospital site, paging emergency groups, and performing clerical duties to ensure efficient patient and staff support.

Ideal candidates will have hospital switchboard experience, excellent customer service in a busy setting, and strong communication skills to assist patients and visitors.

Qualifications

• Experience operating hospital switchboards and paging systems.
• Ability to assist the public, staff and clients calmly in a high-volume environment.
• Strong interpersonal and communication skills, written and verbal.

Responsibilities

• Answer incoming and outgoing calls at a major hospital site.
• Page emergency response groups for incidents such as cardiac arrests and trauma.
• Perform routine clerical duties and provide timely, courteous service to patients, visitors and staff.

Job description

Sydney Local Health District – NSW Health is seeking a Telephonist Level 2 at Canterbury Hospital. The role involves handling calls at a major hospital site, paging emergency groups, and performing clerical duties to ensure efficient patient and staff support.

Ideal candidates will have hospital switchboard experience, excellent customer service in a busy setting, and strong communication skills to assist patients and visitors.