Hospital Switchboard Operator (Part-Time)

NSW Health; Hornsby; On-site; AUD 49,000 - 51,000; Part time

Job summary

NSW Health in Hornsby is seeking an enthusiastic Telephonist Level 2 for the Hornsby Hospital Switchboard. This permanent part-time role involves operating the hospital switchboard and paging system, answering calls promptly, and ensuring clear communication in a fast-paced environment.

The position offers 8 hours per week, with remuneration of $35.75 - $37.20 per hour. Applications close 9 November 2026, with tentative interview 21 November 2026.

Qualifications

• Exceptional verbal communication with a clear, polite phone manner and strong written communication abilities.
• Demonstrated experience in a hospital switchboard, call centre, or similar high-volume, fast-paced communications environment.
• Ability to remain calm under pressure and manage urgent or emergency situations.

Responsibilities

• Operate hospital switchboard and paging system.
• Ensure calls are answered in a timely manner with clear and concise communication.
• Provide a 24-hour service for NSLHD.

Skills

Verbal communication

Written communication

Calm under pressure

High-volume calls

Job description

NSW Health in Hornsby is seeking an enthusiastic Telephonist Level 2 for the Hornsby Hospital Switchboard. This permanent part-time role involves operating the hospital switchboard and paging system, answering calls promptly, and ensuring clear communication in a fast-paced environment.

The position offers 8 hours per week, with remuneration of $35.75 - $37.20 per hour. Applications close 9 November 2026, with tentative interview 21 November 2026.