Hospital Switchboard & Paging Specialist

Northern Sydney Local Health District; Hornsby; On-site; AUD 49,000 - 51,000; Part time

Job summary

Northern Sydney Local Health District is seeking a customer-focused Telephonist Level 2 for Hornsby Hospital Switchboard on a permanent part-time basis. The role requires a calm, professional manner and the ability to manage high-volume calls in a fast-paced hospital setting.

You will ensure clear verbal communication, handle paging tasks, and contribute to reliable 24-hour coverage for NSLHD, with emphasis on quality patient-focused service.

Qualifications

• Exceptional verbal communication with a clear, polite phone manner.
• Demonstrated experience in a hospital switchboard, call centre, or similar high-volume environment.

Responsibilities

• Operate the hospital switchboard and paging system efficiently, answering calls promptly with clear communication, providing a 24-hour service for NSLHD.
• Support and facilitate urgent or emergency communications and paging as required.

Skills

Verbal communication

Written communication

Hospital switchboard experience

Job description

Northern Sydney Local Health District is seeking a customer-focused Telephonist Level 2 for Hornsby Hospital Switchboard on a permanent part-time basis. The role requires a calm, professional manner and the ability to manage high-volume calls in a fast-paced hospital setting.

You will ensure clear verbal communication, handle paging tasks, and contribute to reliable 24-hour coverage for NSLHD, with emphasis on quality patient-focused service.