Hospital Switchboard & Reception Specialist

Live North West QLD; Mount Isa City; Hybrid; AUD 71,000 - 79,000; Part time

Benefits offered by this job

Regional, rural and remote incentives

Job summary

North West Hospital and Health Service is seeking a casual Switchboard Operator and Receptionist to connect patients, visitors and staff with a warm, professional welcome. You will manage the switchboard and reception duties while supporting hospital operations with accurate communications.

The role entails responding promptly to calls, coordinating paging and mobile devices, and following hospital protocols for emergencies and security.

Qualifications

• C Class Motor Vehicle Licence is required.
• Pre-employment screening will be conducted, including Criminal History checks.
• This is a VPD risk role and may require evidence of vaccination or immunity to Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis and Tuberculosis.
• A period of probation may apply.

Responsibilities

• Provide professional switchboard and reception services, ensuring callers and visitors are assisted promptly, courteously and efficiently.
• Support hospital operations through effective communication, administration and coordination of pagers, mobile phones and other communication systems.
• Respond appropriately to emergency and security situations by following established hospital protocols and procedures.

Skills

C Class Motor Vehicle Licence

Tools

Pagers

Job description

North West Hospital and Health Service is seeking a casual Switchboard Operator and Receptionist to connect patients, visitors and staff with a warm, professional welcome. You will manage the switchboard and reception duties while supporting hospital operations with accurate communications.

The role entails responding promptly to calls, coordinating paging and mobile devices, and following hospital protocols for emergencies and security.