Reception And Switchboard Administrator

Live North West QLD; Mount Isa City; Hybride; AUD 71 000 - 79 000; Temps partiel

Avantages offerts par ce poste

Regional, rural and remote incentives

Résumé du poste

North West Hospital and Health Service is seeking a casual Switchboard Operator and Receptionist to connect patients, visitors and staff with a warm, professional welcome. You will manage the switchboard and reception duties while supporting hospital operations with accurate communications.

The role entails responding promptly to calls, coordinating paging and mobile devices, and following hospital protocols for emergencies and security.

Qualifications

• C Class Motor Vehicle Licence is required.
• Pre-employment screening will be conducted, including Criminal History checks.
• This is a VPD risk role and may require evidence of vaccination or immunity to Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis and Tuberculosis.
• A period of probation may apply.

Responsabilités

• Provide professional switchboard and reception services, ensuring callers and visitors are assisted promptly, courteously and efficiently.
• Support hospital operations through effective communication, administration and coordination of pagers, mobile phones and other communication systems.
• Respond appropriately to emergency and security situations by following established hospital protocols and procedures.

Connaissances

C Class Motor Vehicle Licence

Outils

Pagers

Description du poste

Connect Our Hospital, Support Our Community!
Join North West Hospital and Health Service as a Switchboard Operator and Receptionist, where you'll be the vital link connecting patients, visitors and healthcare teams. In this fast-paced and rewarding role, you'll provide exceptional customer service while supporting the safe and effective operation of hospital services.

Job details

• Position status Casual
• Position type Non Standard Hours
• Occupational group Administration
• Classification AO3
• Workplace Location North West Qld
• Job ad reference QLD/MI694414
• Closing date 06-Nov-2026
• Salary Other $51.47 to $57.24 p.h
• Job duration Casual
• Contact person Elyshia Skelly
• Contact details [phone]
  Access the National Relay Service

About the role

Play an important role in ensuring seamless communication across the hospital while delivering a professional and welcoming experience for patients, visitors and staff.

• Provide professional switchboard and reception services, ensuring callers and visitors are assisted promptly, courteously and efficiently.
• Support hospital operations through effective communication, administration and coordination of pagers, mobile phones and other communication systems.
• Respond appropriately to emergency and security situations by following established hospital protocols and procedures.

Requirements

• C Class Motor Vehicle Licence.
• Pre-employment screening will be conducted for the successful applicant, including Criminal History checks.
• This is a VPD risk role and may require evidence of vaccination or immunity to: Hepatitis A/B, Measles, Mumps, Rubella, Varicella, Pertussis, and Tuberculosis.
• A period of probation may apply.

About North West Hospital and Health Service

The North West Hospital and Health Service (NWHHS) delivers public health services across approximately 300,000 square kilometres, supporting remote communities throughout North Western Queensland and the Gulf of Carpentaria. We are committed to promoting community wellbeing and providing high-quality, accessible and effective healthcare for all.

• Unique locations
• Friendly communities
• Regional, rural and remote $$$ incentives

Affectionately known as the ‘oasis of the outback,' Mount Isa represents over 50 nationalities which give the city a unique cosmopolitan flavour. People enjoy living in this modern community, with restaurants, excellent health care, shopping, churches, clubs, service clubs and social activities. You will love the yearly carnival of festivities and celebrations including the Mount Isa Rodeo.

The Traditional Owners of the area are the Kalkadoon people.

Mount Isa is a great place to live and work!

Applications close: Friday, 6 November 2026.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Our vision is to be Queensland's leading HHS delivering excellence in remote healthcare to our patients, working as an integral part of the community.

We are an equal opportunity employer.