Hospital Switchboard & Patient Flow Coordinator

Metro North Hospital and Health Service; Brisbane; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Flexible working arrangements

Competitive salary

Superannuation up to 12.75%

Salary packaging

Job summary

Metro North Hospital and Health Service in Brisbane is seeking a proactive Switchboard Administrator to support Caboolture Hospital. You will manage calls, coordinate patient movements and registrations using electronic health systems, and respond swiftly to emergencies to safeguard patient safety.

This role requires strong organisational skills and meticulous record-keeping in a busy hospital environment. Join a value-driven, flexible workplace with development opportunities, a competitive

Qualifications

• Operate switchboard systems efficiently and professionally.
• Coordinate patient movements and registrations using electronic health systems.
• Respond to emergency codes and communication procedures promptly.
• Maintain accurate records and support inter-department communication.

Responsibilities

• Manage switchboard calls and route inquiries to appropriate teams.
• Coordinate patient registrations, admissions and discharges with health IT systems.
• Respond to emergencies with appropriate communication and protocols.
• Provide pager allocation, coordination and fault resolution services.

Skills

Switchboard operations

Customer service

Communication

Organisational skills

Attention to detail

Emergency response

Job description

Metro North Hospital and Health Service in Brisbane is seeking a proactive Switchboard Administrator to support Caboolture Hospital. You will manage calls, coordinate patient movements and registrations using electronic health systems, and respond swiftly to emergencies to safeguard patient safety.

This role requires strong organisational skills and meticulous record-keeping in a busy hospital environment. Join a value-driven, flexible workplace with development opportunities, a competitive