Homelessness Case Manager

Anglicare Central Queensland; Emerald; Hybrid; AUD 35,000 - 42,000; Part time

Benefits offered by this job

Salary sacrifice

Job summary

Anglicare Central Queensland is seeking a Homelessness Case Manager in Emerald to support people who are homeless or at risk of homelessness. You will develop and action case management plans, provide practical and personal support, risk assessments, and referrals to housing, health, and legal services.

This is a part-time fixed-term role offering a meaningful contribution to Central Queensland communities.

Qualifications

• Certificate IV qualifications in Community Services or similar.
• Ability to obtain a Blue Card (working with children) or exemption.
• Ability to obtain a Yellow Card (disability services) or exemption.

Responsibilities

• Work closely with participants to develop, action and review case management plans to meet their needs.
• Provide practical and personal support, crisis budgeting, information, advice, and referrals.
• Provide initial and ongoing assessment of participant needs, including risk assessments and safety planning as needed.
• Provide proactive, reliable, and respectful services to maximise independence.
• Advocate and assist participants to access housing and specialist services (e.g., drug/alcohol, mental health, legal, domestic and family violence).

Job description

Anglicare Central Queensland Limited | Emerald

$46 p/h +superannuation + salary sacrifice

Part-time (30hrs/fortnight)

Fixed-termposition

About therole:

AtAnglicare Central Queensland, we believe that everyone deserves asafe and affordable home. As a leading not-for-profit housingprovider, we’re passionate about building inclusive, thrivingcommunitieswhere people feel secure, supported, andempowered.

Join ourEmerald team as a Homelessness Case Manager, where you will providecase management support to people who are homeless, at imminentrisk of homelessness or housed but at risk ofhomelessness.

Whatwill a typical day look like?

• Work closely withparticipants to develop, action and review case managementplans to meet their individual needs.
• Provide practicaland personal support, crisis budgeting, information, advice,and community referrals.
• Provide initial andongoing assessment of participant needs, including riskassessments and safety planning as needed.
• Provide supportthat is proactive, persistent, reliable, practical, andcomprehensive in a manner that is respectful of the dignity andprivacy of individuals.
• Provide servicesthat maximise the participant’s capacity for independentliving.
• Advocate and assistparticipants to access housing and specialist services forexample, drug or alcohol, mental health, legal, domestic, andfamily violence.

MandatoryRequirements:

• Certificate IVqualifications in Community Services or similar.

Who weare:

Ourtruly local team of professionals have worked with people inCentral Queensland for over 40 years to support them in livingtheir best life. AnglicareCQ is a not-for-profit, purpose-drivenorganisation – and we give effect to that purpose through ourstaff. We endeavour to make the most ordinary things extraordinary– simply by doing them with the right people.

AnglicareCQ offers adiverse scope of interdependent and inter-related career pathswhich enables staff mobility and growth. Careers with AnglicareCQare from a wide range of disciplines including leadership,community services, child protection, housing, and supportservices. We serve communities in and around Rockhampton, theCapricorn Coast, Gladstone, Biloela, Moura, Blackwater, Emerald,Barcaldine, and Longreach.

What you willbring to the role:

• Apassion and genuine desire to make a difference in the lives ofCentral Queenslanders.
• Proven ability tobuild and maintain relationships with a variety ofstakeholders.
• Theability to identify and embed solutions.
• Demonstratedexperience working within a high-performance framework whereyou are accountable for KPIs on program delivery and outcomes,within a face-paced solutions focussed environment.
• Effective timemanagement and organisational skills.
• Astrong communicator, able to quickly build rapport andinfluence across a diverse range of people.

OtherRequirements:

• Ability to obtain aBlue Card (working with children check positive notice orexemption)
• Ability to obtain aYellow Card (disability services positive notice or exemptionnotice)

What are thebenefits of working forAnglicareCQ?

We havea common purpose throughout our organisationto serve thepeople of Central Queensland, to help themlive their bestlife. AnglicareCQ offers the opportunity to engage in meaningfulemployment and be part of a holistic team that supports people inour local communities.

• Weoffer attractive salary sacrifice to all part-time andfull-time employees.
• Weoffer the opportunity to work within an organisation committedto social change.
• Full time employeeshave the opportunity to accrue/utilise TOIL in line with officehours to increase flexibility.
• Wehave a supportive and pragmatic management team.
• Professionaldevelopment and study are encouraged and supported.
• Weoffer a professional work environment filled with passionate,diverse and driven people.
• Weprovide access to health and wellness programs for allstaff.

Applications should besubmitted by 8am, Friday 2 October 2026