Home Loan Relationship Specialist

Bendigo And Adelaide Bank; Byford; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Health and wellbeing support

BEN U corporate university

Job summary

Bendigo Bank in Byford, WA is seeking a Customer Relationship Manager (Home Lending) to guide customers through the lending journey and deliver exceptional service. You will build a pipeline of lending leads, perform credit analysis, and foster strong relationships with customers, branches and the community.

This full-time role offers on-the-job training and opportunities to advance your career while supporting local growth and financial success for clients.

Qualifications

• Extensive experience in customer service or sales.
• High level of understanding of lending products, policies and regulations.
• Ability to build relationships and assess customer needs to form a holistic view.
• Highly developed credit analysis skills.
• Understanding of small business offerings.
• Consumer lending experience is essential.

Responsibilities

• Build a pipeline of lending leads and nurture relationships through the buying journey.
• Guide customers through the lending process, providing reassurance and support.
• Leverage credit analysis expertise to drive positive lending outcomes.
• Build strong, relationship-centric connections with the community, branch and Branch Manager.
• Embrace on-the-job training and learning opportunities to progress your career.
• Support community initiatives and contribute to local growth through Bendigo Bank’s model.

Skills

Customer service

Sales experience

Lending knowledge

Credit analysis

Small business offerings

Consumer lending

Job description

Bendigo Bank in Byford, WA is seeking a Customer Relationship Manager (Home Lending) to guide customers through the lending journey and deliver exceptional service. You will build a pipeline of lending leads, perform credit analysis, and foster strong relationships with customers, branches and the community.

This full-time role offers on-the-job training and opportunities to advance your career while supporting local growth and financial success for clients.