Home Lending Advisor & Growth Coach

Bendigobank; Picton; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Health & wellbeing support

Private health insurance

Employee Assistance Program (EAP)

Job summary

Bendigo Bank in Picton, NSW is seeking a Home Lending Specialist (Customer Relationship Manager) to guide customers through the lending journey and deliver end-to-end banking solutions. You will build a pipeline of lending leads, provide credit analysis expertise, and foster strong community connections with customers and the branch team while embracing learning opportunities to advance your career.

Permanent, full-time role with a 76-hour fortnight roster, offering the chance to grow within a

Qualifications

• Extensive experience in customer service or sales.
• High level of understanding of lending products, policies and regulations.
• Ability to build relationships and rapport with customers and colleagues quickly, assess their needs and a develop a holistic view of their situation.
• Highly developed credit analysis skills.
• An understanding of small business offerings.
• Consumer lending experience – this is essential.
• Previous business development experience - this is favourable.

Responsibilities

• Building a pipeline of lending leads. Keeping track of and nurturing these relationships throughout their buying journey using our CRM.
• Guiding customers through the lending process, giving them peace of mind that we\'re here to help them achieve their goals.
• Leveraging your credit analysis expertise and understanding of customer needs ensuring positive lending outcomes for all and to future ready your customers for financial success.
• Building strong, relationship-centric connections with the community, the branch, and Branch Manager to deliver effective lending outcomes for customers.
• Embracing an attitude of lifelong learning. Bring your brilliant mind, and we\'ll help you take your career to the next level with on-the-job training and other learning opportunities.
• Building connections. A role at Bendigo Bank means supporting our customers, giving back and making our communities a better place… while having some fun along the way!

Skills

Customer service

Sales

Lending product knowledge

Relationship building

Credit analysis

Small business offerings

Consumer lending

Business development

Job description

Bendigo Bank in Picton, NSW is seeking a Home Lending Specialist (Customer Relationship Manager) to guide customers through the lending journey and deliver end-to-end banking solutions. You will build a pipeline of lending leads, provide credit analysis expertise, and foster strong community connections with customers and the branch team while embracing learning opportunities to advance your career.

Permanent, full-time role with a 76-hour fortnight roster, offering the chance to grow within a