Home Lending Specialist - Customer Relationships

Bendigo Bank; Byford; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Health and wellbeing support

BEN U corporate university

Job summary

Bendigo Bank is recruiting for a Home Lender (Customer Relationship Manager) at Byford, WA. The role focuses on guiding customers through the lending journey and delivering end-to-end banking solutions to meet their needs.

You will build lending pipelines, nurture relationships, and leverage credit analysis to achieve positive outcomes while supporting local communities and the branch network.

Qualifications

• Extensive experience in customer service or sales.
• High level understanding of lending products, policies and regulations.
• Ability to build relationships quickly, assess needs and form a holistic view.

Responsibilities

• Build a pipeline of lending leads and nurture relationships using CRM.
• Guide customers through the lending process and provide reassurance.
• Leverage credit analysis to achieve positive lending outcomes.
• Develop community connections with the branch and manager for lending outcomes.
• Engage in continuous learning with on-the-job training and learning opportunities.
• Support customers and community while having fun in the role.

Skills

Customer service

Sales experience

Lending product knowledge

Credit analysis

Small business understanding

Consumer lending experience

Job description

Bendigo Bank is recruiting for a Home Lender (Customer Relationship Manager) at Byford, WA. The role focuses on guiding customers through the lending journey and delivering end-to-end banking solutions to meet their needs.

You will build lending pipelines, nurture relationships, and leverage credit analysis to achieve positive outcomes while supporting local communities and the branch network.