Home Lending Relationship Manager

Bendigo and Adelaide Bank Limited; Picton; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Health and wellbeing benefits

BEN U learning program

Job summary

Bendigo Bank is seeking a Home Lending Specialist (Customer Relationship Manager) to deliver an exceptional end-to-end lending experience in Picton, NSW. You’ll build a pipeline of lending leads, guide customers through the lending process, and apply your credit analysis skills to ensure positive outcomes for clients and the community.

This permanent, full-time role offers ongoing learning through on-the-job training and the BEN U program, plus health and wellbeing benefits, including discounted

Qualifications

• Extensive experience in customer service or sales.
• High level understanding of lending products, policies and regulations.
• Ability to build relationships and rapport with customers and colleagues quickly, assess their needs and a develop a holistic view of their situation.
• Highly developed credit analysis skills.
• Understanding of small business offerings.
• Consumer lending experience – this is essential.
• Previous business development experience - this is favourable.

Responsibilities

• Build a pipeline of lending leads and nurture relationships throughout the buying journey.
• Guide customers through the lending process to provide peace of mind.
• Leverage credit analysis to ensure positive lending outcomes for clients.
• Build strong, relationship-centric connections with the community, the branch, and Branch Manager.
• Engage in continuous learning with on-the-job training and other opportunities.
• Support community engagement and local growth through Branch activities.

Skills

Customer service

Sales

Lending products

Relationship building

Credit analysis

Small business lending

Business development

Job description

Bendigo Bank is seeking a Home Lending Specialist (Customer Relationship Manager) to deliver an exceptional end-to-end lending experience in Picton, NSW. You’ll build a pipeline of lending leads, guide customers through the lending process, and apply your credit analysis skills to ensure positive outcomes for clients and the community.

This permanent, full-time role offers ongoing learning through on-the-job training and the BEN U program, plus health and wellbeing benefits, including discounted