Home Care Scheduling Coordinator

Respect; Launceston; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary packaging benefits

Supportive workplace environment

Job summary

Respect is seeking a Scheduling Officer for Home Care, a full-time role based at either Warrnambool or Launceston. You will coordinate OT visits, schedule staff, and support care delivery, with a six-week on-call rotation including weekends.

Role requires strong communication, organisational skills, and experience in rostering within a fast-paced environment; MS Office proficiency and compliance with Aged Care standards are essential.

Qualifications

• Experience in logistics, scheduling and appointment coordination.
• Strong organisation and prioritisation in fast-paced environments.
• Excellent communication, listening and negotiation with stakeholders.
• Ability to work independently with sound judgement.
• Proficient in MS Office; knowledge of risk management and incident reporting.
• Cert/experience in admin or rostering (e.g. Certificate III in Business Administration).

Responsibilities

• Act as primary contact for rostering enquiries, coordinating requests promptly.
• Maintain rosters and systems with staff availability and client preferences.
• Optimize workforce utilisation and ensure compliance with agreements.
• Manage high-volume workload with attention to detail.
• Publish rosters two weeks in advance and align with payroll timelines.
• Manage non-billable hours and client schedules within service levels.
• Deliver professional communication with clients, families, staff, and stakeholders.
• Maintain records and adhere to Aged Care standards; contribute to improvements.

Skills

Logistics scheduling

Organisational skills

Communication skills

Independent work

Risk management

Education

Certificate III in Business Administration

Tools

Microsoft Office

Job description

Respect is seeking a Scheduling Officer for Home Care, a full-time role based at either Warrnambool or Launceston. You will coordinate OT visits, schedule staff, and support care delivery, with a six-week on-call rotation including weekends.

Role requires strong communication, organisational skills, and experience in rostering within a fast-paced environment; MS Office proficiency and compliance with Aged Care standards are essential.