High-Volume Field Scheduler | Hybrid Workday

Act Now Energy Pty Ltd; Brisbane; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

One work-from-home day per week

Flexible start date

Professional development

Job summary

Act Now Energy Pty Ltd is seeking an experienced Scheduler to join our Geebung-based team. You will coordinate daily work orders for field technicians, maximise scheduling efficiency and ensure smooth job completion in a busy environment.

The role requires excellent organisation, attention to detail and strong communication with customers and technicians. A flexible start date, one work-from-home day per week after probation, and ongoing development opportunities are offered.

Qualifications

• Proven scheduling experience in a high-volume field service or trade-based environment.
• Efficient, detail-oriented and able to handle repetitive tasks.
• Excellent organisational and time management skills with ability to juggle priorities.
• Proactive problem-solver able to make decisions and keep things moving.
• Strong communication with customers and technicians.
• Flexible and adaptable to changing workloads and priorities.
• Computer skills and ability to learn new systems quickly.
• Positive, friendly and approachable attitude; team player.

Responsibilities

• Coordinate and manage daily schedules for field technicians.
• Efficiently allocate and map jobs to maximise productivity and minimise travel time.
• Proactively manage workloads to schedule and complete as many jobs as possible.
• Contact customers to arrange and confirm appointments.
• Manage cancellations, reschedules and last-minute changes.
• Communicate with technicians, customers and internal teams to keep operations running smoothly.
• Maintain accurate scheduling records and job information.
• Identify opportunities to improve scheduling efficiency and daily workflows.

Skills

Scheduling experience

High-volume environment

Organisational skills

Communication

Adaptability

Team collaboration

Tools

ServiceM8

Simpro

MS Office

Job description

Act Now Energy Pty Ltd is seeking an experienced Scheduler to join our Geebung-based team. You will coordinate daily work orders for field technicians, maximise scheduling efficiency and ensure smooth job completion in a busy environment.

The role requires excellent organisation, attention to detail and strong communication with customers and technicians. A flexible start date, one work-from-home day per week after probation, and ongoing development opportunities are offered.