Operations Scheduler – Melbourne & East Coast

Servus Group; Melbourne; Vor Ort; AUD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Superannuation

Career opportunities

Scoresby office

Team environment

Zusammenfassung

Servus Group in Melbourne is seeking a proactive Scheduler to coordinate daily field operations across Melbourne and the East Coast of Australia. You will link clients, technicians, and internal teams to keep jobs on track and on time.

The role focuses on scheduling, updating stakeholders, and ensuring efficient progress from start to finish while maintaining professionalism and strong customer service. This is a full-time position based in Scoresby.

Qualifikationen

• Background in scheduling, dispatch, or operations with ability to juggle priorities.
• Strong time management and multitasking skills.
• Experience using SimPRO or similar job management systems is highly regarded.
• Excellent customer service with a confident phone manner.

Aufgaben

• Coordinate job scheduling for plumbing, electrical, and maintenance works.
• Allocate work orders and manage technician calendars efficiently.
• Communicate updates and appointment details to clients.
• Monitor job progress and respond to scheduling changes or urgent requests.
• Liaise with field staff and management to meet daily KPIs.
• Maintain accurate records in SimPRO and other systems.
• Deliver a professional, responsive customer experience from start to finish.

Kenntnisse

Experienced & Organised

Problem-Solver

Tech-Savvy

Clear Communicator

Team-Oriented

Detail-Focused

Ausbildung

High school certificate or equivalent

Tools

SimPRO

Microsoft Office (Outlook, Word, Excel)

Jobbeschreibung

Servus Group in Melbourne is seeking a proactive Scheduler to coordinate daily field operations across Melbourne and the East Coast of Australia. You will link clients, technicians, and internal teams to keep jobs on track and on time.

The role focuses on scheduling, updating stakeholders, and ensuring efficient progress from start to finish while maintaining professionalism and strong customer service. This is a full-time position based in Scoresby.