High Profile Security Controller- Casual - SSIA Level 5- Melbourne CBD

Securitas; City of Melbourne; On-site; AUD 4,822,000 - 6,888,000; Part time

Job summary

Securitas is seeking a High Profile Security Controller in Melbourne CBD on a casual basis. The role focuses on safeguarding people and premises, overseeing site operations, and ensuring readiness across security systems.

As a Security Controller, you will monitor alarms, CCTV, and communications, escalate appropriately, and lead response actions to protect personnel and assets. The position offers dynamic shifts and on-site work in a blue-chip client environment.

Qualifications

• Certificate II in Security Operations completed or in progress.
• Current NSW Security License.
• First Aid and CPR certification.
• Background clearance including financial, employment, residential, ID and criminal checks.

Responsibilities

• Operational oversight of the site and team, ensuring adherence to protocols.
• Proactive system monitoring and issue resolution with clear stakeholder communication.
• Lead and participate in incident response and post-incident reporting.

Skills

Communication

Stakeholder engagement

Investigative skills

Time management

Incident response

Education

Certificate II in Security Operations

Job description

High Profile Security Controller- Casual - SSIA Level 5- Melbourne CBD

Would you like to help us make our world a safer place?

Right now, somewhere in the world, someone’s most important assets are being monitored and protected by our Securitas team. From managing access control at corporate sites to monitoring critical systems in data centres, our Security Officers play a vital role in creating safe, secure environments.

About the Business

Securitas is the leading global security company with operations in 44 countries in North America, Europe, Latin America, Middle East, Asia, The Pacific and Africa. With more than 2000 branch offices and over 370 000 employees, we make a difference every day, all year round. Our values are the foundation of our operations, and the corporate culture is built on these values that help to shape a long-term, financially successful enterprise by creating value for customers, employees, and shareholders. They are summarized in three words:Integrity,Vigilance, andHelpfulness.

Security controller role:

Security Controllers are entrusted with upholding the firm's foundational values: partnership, client service, integrity, and excellence. They are expected to consistently demonstrate the highest standards of professionalism in their conduct, personal presentation, and all communications, taking full accountability for their actions. Successful Controllers are critical thinkers who proactively exercise sound judgment, considering the implications of their decisions. Their primary responsibility is to ensure the safety and security of the firm and its personnel, guided by the firm's four strategic pillars.

• People Protection:Ensuring the safety of all firm’s personnel, including travelers and those attending events.
• Physical Security:Guaranteeing that the firm’s facilities provide a safe and secure environment for both employees and visitors.
• Fire Life Safety:Implementing effective systems and processes to minimize the impact of fire and other life safety events.
• Crisis Management:Monitoring and minimizing threats to the firm's people, reputation, and business operations.

Key Responsibilities:

• Operational Oversight:Provide comprehensive support for the day-to-day operations of the site and team, ensuring adherence to established protocols.
• System Management and Maintenance:Proactively execute daily system checks, monitor security systems, and efficiently manage and resolve identified issues. This includes clear and timely communication with relevant stakeholders to ensure optimal system performance.
• Training and Preparedness:Participate in Standard Operating Procedure training and drills, to uphold the highest standards of readiness and response.
• Safety and Crisis Management:Demonstrate commitment to ensuring the safety of all personnel and effective crisis management, including the ability to lead and take initiative during critical situations.
• Incident Response and Documentation:Respond promptly and effectively to security incidents, documenting all actions taken and producing accurate, timely reports for post-incident analysis and compliance.

During an incident, Security Controllers are expected to perform a series of critical actions to effectively manage and mitigate potential threats, ensuring the safety of personnel and the continuity of business operations. These expectations are integral to the firm's incident management framework.Key expectations for Security Controllers during an incident include:

• Identification:Controllers are responsible for accurately identifying the nature and scope of an incident. This involves a comprehensive review of all available information, including alarm details, CCTV footage, incoming phone calls, and other relevant resources.
• Escalation:Timely and appropriate escalation. Controllers must promptly inform relevant stakeholders who are responsible for specific elements of the incident. This ensures that all necessary parties are aware and can contribute to a coordinated response, following established escalation protocols.
• Response:Controllers are mandated to respond to all incidents with immediate and effective action. This includes establishing the "ground truth" of the situation and deploying relevant resources to address the threat.
• Control:Managing the incident effectively is a core responsibility, with the highest priority given to people's safety and minimizing business impact.
• Recovery:Following an incident, Controllers are expected to ensure thorough documentation of all actions taken and comprehensive incident reporting. This includes creating an appropriate timeline of events and outcomes, which is crucial for post-incident analysis, compliance, and continuous improvement of security protocols.
• Time and Resource Management:Exhibit strong time and resource management capabilities, crucial for navigating a fast-paced environment.
• Proactive Accountability:Possess personal initiative and a high degree of accountability with a continuous desire for learning and improvement.
• Stakeholder Engagement:Proven ability to build and maintain effective relationships with both internal and external stakeholders.
• Communication:Demonstrate excellent written and verbal communication skills, essential for clear reporting, effective coordination, and professional interactions.
• Investigative:Exhibit competence in investigating incidents thoroughly and producing precise, timely reports.

Why Join Us?

• Work with a Blue-Chip Client:Benefit from training and development opportunities that will elevate your skills.
• Be Financially Rewarded:Receive competitive compensation that recognizes your expertise and valuable contributions to the firm's success.
• Experience Teamwork:Thrive in a collaborative and supportive team environment where collective success is valued and encouraged.
• Grow Your Career:Advance your career within a company deeply committed to fostering professional growth and maximizing your security expertise.

Position Requirements:

• Certificate II in Security Operations.
• Current NSW Security License.
• Current First Aid and CPR certification.
• Background Clearance, including financial, employment, residential, identification, and criminal history checks.

Shift Timings : 6AM to 6PM / 6PM to 6AM based on operational requirements

Diversity and Inclusion at Securitas

At Securitas, we pride ourselves on fostering an inclusive environment where all individuals are respected and valued. We encourage candidates from diverse backgrounds to apply and contribute to our mission of making the world a safer place.