Healthcare Customer Support Specialist — Mon-Fri

Healthcare Professionals Group; Sydney; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Onsite massages

Birthday celebrations

Close to public transport

No weekends

Career growth in medical device

Supportive, inclusive team culture

Job summary

Healthcare Professionals Group in Sydney is seeking a focused coordinator to support hospitals and surgeons across Australia. You will coordinate bookings, process orders and ensure critical medical products are delivered accurately and on time.

If you love being organised, thrive in a busy environment and enjoy helping people, you’ll fit right in. This full-time role offers a Monday–Friday schedule with no weekends and a supportive team culture.

Qualifications

• Customer service experience is essential.
• Experience with medical devices or healthcare is preferred.
• Familiarity with ERP systems like NetSuite is advantageous.
• Science graduates are encouraged to apply.
• A high attention to detail is required.

Responsibilities

• Coordinate surgical bookings
• Process customer orders
• Liaise with hospitals and surgeons
• Manage urgent requests
• Maintain accurate ERP records
• Work closely with internal teams

Skills

Customer service experience

High attention to detail

NetSuite

Education

Science graduates encouraged to apply

Job description

Healthcare Professionals Group in Sydney is seeking a focused coordinator to support hospitals and surgeons across Australia. You will coordinate bookings, process orders and ensure critical medical products are delivered accurately and on time.

If you love being organised, thrive in a busy environment and enjoy helping people, you’ll fit right in. This full-time role offers a Monday–Friday schedule with no weekends and a supportive team culture.