Healthcare Administration Officer (6-Month Contract)

Westmead Rehabilitation Hospital Pty Ltd; Sydney; On-site; AUD 60,000 - 76,000; Full time

Benefits offered by this job

Training & support

Job summary

Westmead Rehabilitation Hospital is seeking a positive, motivated Administration Officer to join our team. This 6-month fixed term contract role is based in Sydney and involves frontline customer service, providing essential administrative support to Clinical Unit and Allied Health teams to ensure smooth hospital operation.

No extensive experience is required; training and support will be provided. You will be the welcoming face for patients, families and staff, handling enquiries by phone,

Qualifications

• No extensive experience required; training and support provided.
• Excellent communication skills and ability to thrive in a busy healthcare environment.
• Able to provide friendly, professional customer service to patients, families and staff.
• Willingness to learn new skills, systems and processes.
• Strong organisational skills and attention to detail.
• Ability to maintain confidentiality.
• Basic computer skills including Microsoft Office.

Responsibilities

• Provide friendly, professional and compassionate customer service to patients, visitors and staff.
• Respond to enquiries promptly via phone, email and face-to-face interactions.
• Deliver accurate and timely administrative support to Clinical and Allied Health teams.
• Maintain patient records and hospital information systems with a high level of accuracy and confidentiality.
• Coordinate and manage administrative processes to support patient admissions, transfers and discharges.
• Collaborate with colleagues across departments to ensure seamless daily hospital operations.
• Assist in creating a welcoming, professional and patient-focused environment.
• Support various administrative projects and tasks as required.

Skills

Excellent communication

Customer service

Organisational skills

Attention to detail

Microsoft Office

Willingness to learn

Reliability

Punctuality

Team collaboration

Confidentiality

Job description

Westmead Rehabilitation Hospital is seeking a positive, motivated Administration Officer to join our team. This 6-month fixed term contract role is based in Sydney and involves frontline customer service, providing essential administrative support to Clinical Unit and Allied Health teams to ensure smooth hospital operation.

No extensive experience is required; training and support will be provided. You will be the welcoming face for patients, families and staff, handling enquiries by phone,