Hospital Front Office Admin — Flexible Shifts

Westmead Private Hospital; Sydney; Sur place; AUD 39 000 - 55 000; Temps partiel

Avantages offerts par ce poste

LinkedIn Learning access

Ramsay Rewards

Flexible rostering

Employee recognition programs

Résumé du poste

Ramsay Health Care is seeking casual Administration Officers to join the Front Office team at Westmead Private Hospital. You will provide administrative support to patients, visitors and clinicians across hospital areas, ensuring accurate records, timely responses and friendly service.

The role involves switchboard duties, health fund checks, patient estimates and processing payments, with a flexible rotating shift to meet patient needs. A professional, detail‑oriented approach is essential.

Qualifications

• Proficient in administrative and secretarial tasks.
• Robust background in customer service.
• Meticulous attention to detail and task accuracy.
• Strong work ethic, initiative, punctuality and integrity.
• Swift and accurate typing with intermediate MS Office

Responsabilités

• Represent the company in a professional manner by delivering high-standard customer service to patients, visitors, clinicians and other customers.
• Respond to patient and doctor enquiries with timely and accurate information.
• Complete administrative tasks for patient pre-admissions, admissions and discharges, including health fund eligibility checks and patient estimates.
• Maintain accurate patient records and process relevant documentation per hospital procedures.
• Process patient payments and receipts accurately and efficiently.
• Manage competing priorities while maintaining accuracy and attention to detail.
• Collaborate with colleagues and clinicians to support smooth front office services.
• Perform duties in line with hospital policies and Ramsay Core Values.

Connaissances

Highly developed communication skills

Customer service experience

Attention to detail

Multitasking ability

Professional presentation

Outils

Microsoft Office

Description du poste

Ramsay Health Care is seeking casual Administration Officers to join the Front Office team at Westmead Private Hospital. You will provide administrative support to patients, visitors and clinicians across hospital areas, ensuring accurate records, timely responses and friendly service.

The role involves switchboard duties, health fund checks, patient estimates and processing payments, with a flexible rotating shift to meet patient needs. A professional, detail‑oriented approach is essential.