Administration Officer - 6 Month Fixed Term Contract

Westmead Rehabilitation Hospital Pty Ltd; Sydney; On-site; AUD 60,000 - 76,000; Full time

Benefits offered by this job

Training & support

Job summary

Westmead Rehabilitation Hospital is seeking a positive, motivated Administration Officer to join our team. This 6-month fixed term contract role is based in Sydney and involves frontline customer service, providing essential administrative support to Clinical Unit and Allied Health teams to ensure smooth hospital operation.

No extensive experience is required; training and support will be provided. You will be the welcoming face for patients, families and staff, handling enquiries by phone,

Qualifications

• No extensive experience required; training and support provided.
• Excellent communication skills and ability to thrive in a busy healthcare environment.
• Able to provide friendly, professional customer service to patients, families and staff.
• Willingness to learn new skills, systems and processes.
• Strong organisational skills and attention to detail.
• Ability to maintain confidentiality.
• Basic computer skills including Microsoft Office.

Responsibilities

• Provide friendly, professional and compassionate customer service to patients, visitors and staff.
• Respond to enquiries promptly via phone, email and face-to-face interactions.
• Deliver accurate and timely administrative support to Clinical and Allied Health teams.
• Maintain patient records and hospital information systems with a high level of accuracy and confidentiality.
• Coordinate and manage administrative processes to support patient admissions, transfers and discharges.
• Collaborate with colleagues across departments to ensure seamless daily hospital operations.
• Assist in creating a welcoming, professional and patient-focused environment.
• Support various administrative projects and tasks as required.

Skills

Excellent communication

Customer service

Organisational skills

Attention to detail

Microsoft Office

Willingness to learn

Reliability

Punctuality

Team collaboration

Confidentiality

Job description

Administration Officer - 6 Month Fixed Term Contract

6-Month Fixed Term Contract | 70 Hours per Fortnight | Monday to Friday Potential for Contract Extension or Permanent Appointment

Westmead Rehabilitation Hospital is seeking a positive, motivated and customer-focused Administration Officer to join our team. This is an excellent opportunity for someone looking to build a career in healthcare administration.

No extensive experience is required. We are committed to providing training and support to the right candidate. We're looking for someone with a positive attitude, willingness to learn, excellent communication skills and the ability to thrive in a busy and rewarding healthcare environment.

As an Administration Officer, you will be the welcoming face of Westmead Rehabilitation Hospital, playing a vital front-line role in delivering exceptional customer service to patients, families, visitors and healthcare professionals. You will provide essential administrative support to our Clinical Unit and Allied Health teams, helping to ensure the smooth and efficient operation of the hospital while contributing to a positive patient experience.

6-Month Fixed Term Contract | 70 Hours per Fortnight | Monday to Friday Potential for Contract Extension or Permanent Appointment

Westmead Rehabilitation Hospital is seeking a positive, motivated and customer-focused Administration Officer to join our team. This is an excellent opportunity for someone looking to build a career in healthcare administration.

No extensive experience is required. We are committed to providing training and support to the right candidate. We're looking for someone with a positive attitude, willingness to learn, excellent communication skills and the ability to thrive in a busy and rewarding healthcare environment.

As an Administration Officer, you will be the welcoming face of Westmead Rehabilitation Hospital, playing a vital front-line role in delivering exceptional customer service to patients, families, visitors and healthcare professionals. You will provide essential administrative support to our Clinical Unit and Allied Health teams, helping to ensure the smooth and efficient operation of the hospital while contributing to a positive patient experience.

Key Responsibilities

• Provide friendly, professional and compassionate customer service to patients, visitors and staff.

• Respond to enquiries promptly and effectively via phone, email and face-to-face interactions.

• Deliver accurate and timely administrative support to Clinical and Allied Health teams.

• Maintain patient records and hospital information systems with a high level of accuracy and confidentiality.

• Coordinate and manage administrative processes to support patient admissions, transfers and discharges.

• Collaborate with colleagues across departments to ensure seamless daily hospital operations.

• Assist in creating a welcoming, professional and patient-focused environment.

• Support various administrative projects and tasks as required.

About You

We are looking for someone who is reliable, organised and eager to learn. Whether you have previous administration experience or are looking to take the next step in your career, we encourage you to apply.

You will bring:

• A positive attitude and strong work ethic.

• A willingness to learn new skills, systems and processes.

• Excellent communication and interpersonal skills with a friendly and professional approach.

• Strong customer service skills and a genuine desire to help others.

• The ability to work effectively in a fast-paced and changing environment.

• Good organisational skills and attention to detail.

• Basic computer skills, including Microsoft Office applications.

• The ability to prioritise tasks and manage competing demands.

• A collaborative team-focused approach.

• Reliability, punctuality and a commitment to maintaining confidentiality.

Why Join Us?

• 6-month fixed-term contract with the potential for extension or permanent employment.

• Monday to Friday roster, 70 hours per fortnight.

• Comprehensive training and ongoing support provided.

• Opportunity to gain valuable experience in the healthcare industry.

• Supportive and inclusive team environment.

• Make a meaningful difference in the experience of patients and their families every day.

If you are enthusiastic, eager to learn and looking for an opportunity to develop your career within a supportive healthcare environment, we would love to hear from you.

For further information about this opportunity, please contact Megan Kendall at *************@aurorahealth.com.au.

Applications are encouraged from candidates of all experience levels who demonstrate a positive attitude and commitment to learning.