Administration Officer

Cairns Private Hospital; Cairns Regional; On-site; AUD 41,000 - 45,000; Part time

Benefits offered by this job

Grow your career

Ramsay Rewards

Flexible rostering options

Wellbeing support 24/7

Job summary

Cairns Private Hospital in Cairns, QLD, is seeking a friendly Administration Officer to join our Day Rehabilitation team on a part-time basis. You will provide essential administrative support, assist with patient inquiries, bookings and records, and work closely with our allied health team to ensure smooth day-to-day operations.

You will manage reception tasks, maintain patient confidentiality and coordinate with patients, clinicians and other hospital departments.

Qualifications

• Previous experience in an administration or reception role, preferably within a healthcare environment.
• Strong customer service and communication skills.
• Excellent organisational and time management skills.
• High attention to detail and accurate data entry skills.
• Proficiency in Microsoft Office and confidence using computer-based systems.
• Ability to manage competing priorities and work effectively in a busy environment.
• Ability to work independently and collaboratively as part of a team.
• A professional, friendly and compassionate approach when interacting with patients and families.
• Understanding of the importance of patient privacy and confidentiality.

Responsibilities

• Providing reception and administrative support to the Day Rehabilitation department.
• Welcoming patients and visitors and responding to enquiries in a professional and friendly manner.
• Assisting with patient admissions, appointment bookings and coordination.
• Managing incoming calls, emails and general correspondence.
• Maintaining accurate patient records and departmental documentation.
• Supporting the day-to-day administrative requirements of the department.
• Liaising with patients, clinicians and other hospital departments to support effective service delivery.
• Maintaining patient confidentiality and following hospital policies and procedures.

Skills

Customer service

Communication

Data entry

Microsoft Office

Teamwork

Job description

Cairns Private Hospital is seeking a friendly, organised and motivated Administration Officer to join our Day Rehabilitation team on a part-time basis.

In this role, you will provide essential administrative support to the Day Rehabilitation department, helping ensure the smooth day-to-day coordination of services and delivering a welcoming and professional experience for patients, visitors and staff.

You will work closely with a high performing allied health team and will be responsible for providing efficient administrative and reception support, assisting with patient enquiries, appointment coordination and general departmental administration.

You will also be involved in:

• Providing reception and administrative support to the Day Rehabilitation department.
• Welcoming patients and visitors and responding to enquiries in a professional and friendly manner.
• Assisting with patient admissions, appointment bookings and coordination.
• Managing incoming calls, emails and general correspondence.
• Maintaining accurate patient records and departmental documentation.
• Supporting the day-to-day administrative requirements of the department.
• Liaising with patients, clinicians and other hospital departments to support effective service delivery.
• Maintaining patient confidentiality and following hospital policies and procedures.

About You

You are a customer-focused and organised individual who enjoys working in a busy healthcare environment. You have excellent communication skills, a professional approach and the ability to manage competing priorities while maintaining attention to detail. You take pride in providing outstanding service and enjoy being part of a supportive multidisciplinary team.

You Will Also Bring

• Previous experience in an administration or reception role, preferably within a healthcare environment.
• Strong customer service and communication skills.
• Excellent organisational and time management skills.
• High attention to detail and accurate data entry skills.
• Proficiency in Microsoft Office and confidence using computer-based systems.
• Ability to manage competing priorities and work effectively in a busy environment.
• Ability to work independently and collaboratively as part of a team.
• A professional, friendly and compassionate approach when interacting with patients and families.
• Understanding of the importance of patient privacy and confidentiality.

Remuneration

On offer is a base hourly rate of $29.78-$32.60 + superannuation, based on experience and applicable classification, exclusive of penalties and allowances (Ramsay Health Care Queensland Clerical Enterprise Agreement (Clerk Grade 2, Years 1-6).

What's in it for You:

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

• Grow your careerwith recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
• Save more every daywith Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
• Enjoy peace of mindwith lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
• Find balancethrough flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
• Increase your take-home paythrough novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay:

At Ramsay Health Care, "people caring for people" is at the heart of everything we do. We are:

• Australia's largest private hospital operator, with over 74 sites and 35,000 staff
• A values-led workplace where you'll be supported personally and professionally
• A place with flexible, permanent and career-growth opportunities nationwide.