Head Waitstaff - Premium Dining, Flexible Hours & Growth

Applejack Hospitality Group; Sydney; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Great pay rates

Training & progression plan

Health and wellbeing resources

Flexible rostering

Paid overtime and leave

Job summary

RAFI by Applejack Hospitality in Sydney is hiring Head Waitstaff to lead a high-standard restaurant service at RAFI in North Sydney. The role focuses on delivering exceptional guest experiences, overseeing a team, and coordinating with kitchen and bar to ensure smooth service during busy periods.

The ideal candidate will have at least two years of relevant experience, strong F&B knowledge including wine, excellent communication, and a current RSA certificate.

Qualifications

• Two years’ relevant experience in a comparable restaurant environment.
• Strong knowledge of food and beverage service, including wine and cocktails.
• Ability to work under pressure during high-volume service.
• Excellent communication and interpersonal skills.
• Commitment to delivering outstanding guest service.
• Current RSA (Responsible Service of Alcohol) certificate.

Responsibilities

• Lead and supervise a section of the restaurant floor, ensuring smooth service and high standards.
• Greet, seat, and engage with guests, providing professional, attentive service.
• Take and coordinate orders with knowledge of menus and wine pairings.
• Oversee and train junior wait staff, offering guidance and feedback.
• Manage table allocations and coordinate with kitchen and bar teams.
• Respond to and resolve guest concerns promptly and professionally.
• Ensure health, safety, hygiene, and RSA compliance.

Skills

Experience in restaurant service

Wine service

Cocktail service

Excellent communication

Guest-focused service

RSA certificate

Job description

RAFI by Applejack Hospitality in Sydney is hiring Head Waitstaff to lead a high-standard restaurant service at RAFI in North Sydney. The role focuses on delivering exceptional guest experiences, overseeing a team, and coordinating with kitchen and bar to ensure smooth service during busy periods.

The ideal candidate will have at least two years of relevant experience, strong F&B knowledge including wine, excellent communication, and a current RSA certificate.