Head Waitstaff - Premium Dining, Flexible Rostering

Applejack Hospitality Group; Sydney; Vor Ort; AUD 72.000 - 88.000; Vollzeit

Benefits dieser Stelle

Inclusivity and equality values

Career progression and training

Mental health program (free sessions)

Extensive F&B training

Competitive tip structure

Paid overtime and extra leave/time off

Staff discounts at venues

Social outings and events

In-venue and company-wide incentives

Zusammenfassung

Applejack Hospitality, in Sydney, is seeking an experienced Head Section Waitstaff for our premium dining venue Bopp & Tone in Wynyard. The role leads a dining section, greets guests, coordinates orders, and supports junior staff to ensure exceptional service throughout busy services.

Two years of relevant restaurant experience and RSA certification are essential, with a focus on wine and cocktail service and maintaining safety standards across shifts.

Qualifikationen

• Minimum of two years’ relevant experience in a comparable restaurant environment.
• Strong knowledge of food and beverage service, including wine and cocktail service.
• Ability to work under pressure and handle high-volume service periods.
• Excellent communication and interpersonal skills.
• Commitment to delivering outstanding guest service.
• A current RSA (Responsible Service of Alcohol) certificate.

Aufgaben

• Lead and supervise a section of the restaurant floor, ensuring smooth service and high standards are maintained.
• Greet, seat, and engage with guests, providing professional and attentive service throughout their dining experience.
• Take and coordinate food and beverage orders, with detailed knowledge of menus, daily specials, and wine pairings.
• Oversee and support junior wait staff, providing training, guidance, and feedback.
• Manage table allocations, coordinate with the kitchen and bar teams, and ensure efficient service delivery.
• Respond to and resolve guest concerns in a professional and timely manner.
• Ensure compliance with workplace health and safety, hygiene, and RSA requirements.
• Contribute to maintaining service standards and supporting overall restaurant operations.

Kenntnisse

Experience in restaurant service

Wine & cocktail service knowledge

Under pressure / high-volume service

Communication & interpersonal skills

Guest service orientation

Ausbildung

RSA certificate

Jobbeschreibung

Applejack Hospitality, in Sydney, is seeking an experienced Head Section Waitstaff for our premium dining venue Bopp & Tone in Wynyard. The role leads a dining section, greets guests, coordinates orders, and supports junior staff to ensure exceptional service throughout busy services.

Two years of relevant restaurant experience and RSA certification are essential, with a focus on wine and cocktail service and maintaining safety standards across shifts.