Head Office Operations Lead: Ownership & Growth

Fulcrum Resources; Sydney; On-site; AUD 80,000 - 110,000; Full time

Job summary

Fulcrum Resources is seeking an experienced Office Manager to run a head office and support a second site in a growing Australian investment group. The role focuses on contracts, suppliers, facilities and events, taking work off the leadership team’s plates.

You will onboard new starters, manage onboarding for workspace setup, and plan catering for events while supporting executives with travel and ad hoc requests. The position suits someone who thrives with a broad remit and evolving priorities.

Qualifications

• Several years running an office or supporting senior people in a private or owner-operated business.
• Experience managing suppliers and contractors, and the confidence to challenge a price.
• Sound judgement on the basics. You know how to find an energy retailer or sort an IT problem without being shown.
• Clear, professional communication with leaders, staff, visitors and suppliers.
• Comfort with Microsoft 365 and the ability to pick up new systems without hand-holding.
• A stable career history, with tenure that shows you finish what you start.

Responsibilities

• Take ownership of the contracts and suppliers behind the office, including electricity, telecommunications, IT support and insurance, comparing options and negotiating instead of accepting renewals
• Run the office day to day: stationery, kitchen and amenities, maintenance, building management, meeting rooms and deliveries
• Lead the receptionist, own the daily office routine and make sure it is done properly, stepping in to cover reception when needed
• Run onboarding for new starters, from workspace and equipment setup, including laptops, to inductions
• Plan events, functions and catering
• Support the senior leaders with bookings and travel, document preparation, DocuSign and ad hoc requests
• Chase the things that need chasing, and pick up work that is on no list, including supporting events and marketing activity across the retail destinations

Skills

Office management

Supplier management

Contract negotiation

Stakeholder communication

Facilities management

Event planning

MS 365

Adaptability

Tools

Microsoft 365

Job description

Fulcrum Resources is seeking an experienced Office Manager to run a head office and support a second site in a growing Australian investment group. The role focuses on contracts, suppliers, facilities and events, taking work off the leadership team’s plates.

You will onboard new starters, manage onboarding for workspace setup, and plan catering for events while supporting executives with travel and ad hoc requests. The position suits someone who thrives with a broad remit and evolving priorities.