Head of Observability Engineering & AI-Driven Ops

Optus Enterprise; City of Melbourne; Hybride; AUD 180 000 - 240 000; Plein temps

Avantages offerts par ce poste

Competitive remuneration and employee{

Flexible working arrangements

Parental leave and family support

Professional development with Optus U

Diversity and inclusion initiatives

Employee support services

Résumé du poste

Optus Enterprise is seeking an experienced Observability Engineering Lead to shape strategy and delivery of enterprise observability capabilities across network services, platforms and infrastructure. You will ensure scalable telemetry, data quality and secure operations to support proactive AI-driven network operations.

You will lead cross-functional teams, partner with stakeholders, and drive standards, governance and cost efficiency while fostering a culture of engineering excellence and

Qualifications

• Extensive leadership experience across telecommunications, Network Operations, observability, service assurance, OSS or large-scale technology environments.
• Strong knowledge of modern observability practices across metrics, logs, events and traces, including telemetry pipelines, instrumentation, event collection and service-aware monitoring.
• Proven ability to define capability strategy, engineering standards and roadmaps and translate them into measurable operational outcomes.
• Demonstrated ability to lead cross-domain teams and influence senior stakeholders across Operations, Engineering, OSS, Architecture and Technology.

Responsabilités

• Own and drive the observability strategy, roadmap and capability maturity across network, application, platform and customer service domains.
• Lead the engineering of telemetry capabilities, including metrics, logs, events and traces and network operational signals.
• Enable service-aware observability by integrating telemetry across network, OSS, cloud and service platforms, providing trusted insights for analytics, AI and automation.
• Establish observability standards, data quality controls and governance to ensure telemetry is reliable, secure and fit for operational decision-making.
• Drive the adoption and optimisation of observability capabilities, improving telemetry coverage, data quality, operational visibility and cost efficiency.
• Lead cross-functional stakeholder engagement and strategic technology partnerships to advance service-centric and AI-driven operations.
• Build and develop a high-performing observability engineering team while fostering a culture of engineering excellence, accountability and continuous improvement.

Connaissances

Observability leadership

Telemetry engineering

Stakeholder engagement

Roadmap development

Vendor management

Outils

Telemetry pipelines

Instrumentation standards

Data governance

Description du poste

Optus Enterprise is seeking an experienced Observability Engineering Lead to shape strategy and delivery of enterprise observability capabilities across network services, platforms and infrastructure. You will ensure scalable telemetry, data quality and secure operations to support proactive AI-driven network operations.

You will lead cross-functional teams, partner with stakeholders, and drive standards, governance and cost efficiency while fostering a culture of engineering excellence and