Head of HR Advisory — Lead, Coach & Elevate Client HR

Focus HR; Toowoomba Regional; On-site; AUD 120,000 - 190,000; Full time

Job summary

Focus HR, a Toowoomba-based HR advisory firm, is seeking an experienced HR/IR leader to head up the HR Advisory Services team (the Hub). The Head will provide day-to-day leadership, coaching and guidance to a team of HR/IR advisors and will drive high levels of client service and outcomes.

The role emphasizes building capability, accountability, and practical, plain-English advice to clients and partner networks, with a focus on improving service delivery and scalable processes.

Qualifications

• Experienced HR/IR leader with ability to coach and develop others.
• Strong understanding of Australian employment law and practical HR/IR guidance.
• Service-minded and client-focused, with practical advisory experience.

Responsibilities

• Lead, coach and develop a team of HR/IR advisors.
• Oversee delivery of HR/IR advisory services to clients and partners.
• Build strong client relationships and coordinate service delivery for partner clients.
• Continuously improve delivery via systems, processes and digital tools.

Skills

Leadership

Coaching

People management

HR knowledge

Job description

Focus HR, a Toowoomba-based HR advisory firm, is seeking an experienced HR/IR leader to head up the HR Advisory Services team (the Hub). The Head will provide day-to-day leadership, coaching and guidance to a team of HR/IR advisors and will drive high levels of client service and outcomes.

The role emphasizes building capability, accountability, and practical, plain-English advice to clients and partner networks, with a focus on improving service delivery and scalable processes.