Hybrid HR Advisor: Empower Leaders & Growth

Sydney Water; Parramatta; Hybrid; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive remuneration

Hybrid work environment

Continuous professional growth

24/7 wellbeing support

Discounted private health insurance

Family first - parental leave up to 18

Fitness passport

Novated leasing

Job summary

Sydney Water seeks a trusted Human Resources Advisor to empower people leaders and shape a cohesive, value-driven employee experience. You will be the primary contact for leaders via the Leader Hub, providing timely guidance and practical coaching while linking to HR resources and frameworks.

In this role you’ll support queries across the employee lifecycle, advise on recruitment, remuneration, workforce data and policies, and navigate sensitive situations with confidence.

Qualifications

• Degree in business administration, behavioural science, or Human Resources (or equivalent experience).
• Minimum 3 years’ HR partnering or advisory experience, supporting people leaders.
• Practical knowledge of HR policies, employment law, and HR systems (e.g., HRIS, ServiceNow/ JIRA or Dayforce).
• Excellent time management and analytical skills, with experience meeting SLAs and KPIs.
• Commitment to building trust, delivering empathetic support, and enabling confident decision-making.
• Experience in HR shared service operations (Desired).

Responsibilities

• Act as central advisor for people leaders, delivering expert HR support in line with agreed SLAs.
• Triaging and resolving queries via JIRA maintaining accuracy and timeliness.
• Provide practical coaching to build leader capability and independence.
• Guide leaders through recruitment, remuneration, and benefits decisions with consistency and compliance.
• Maintain and enhance HR knowledge resources, process guides, and FAQs.
• Collaborate across P&C and business units for integrated, high-impact solutions.
• Capture leader feedback and drive process/policy improvements across the P&C landscape.

Skills

Communication

Collaboration

Problem solving

Confidentiality

Organisation

Education

Bachelor degree in Business/HR

Tools

HRIS

ServiceNow

JIRA

Dayforce

Job description

Sydney Water seeks a trusted Human Resources Advisor to empower people leaders and shape a cohesive, value-driven employee experience. You will be the primary contact for leaders via the Leader Hub, providing timely guidance and practical coaching while linking to HR resources and frameworks.

In this role you’ll support queries across the employee lifecycle, advise on recruitment, remuneration, workforce data and policies, and navigate sensitive situations with confidence.