Head of Community Experience & Services
Geelong Regional Library Corporation
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Résumé du poste
Geelong Regional Library Corporation, Geelong VIC, seeks a Director, Community Experience to lead customer and community experience, service strategy and operating models for the GRLC. The role shapes how GRLC translates community needs, insight and the Library Plan into contemporary, accessible and sustainable services across physical, digital, outreach and partnership channels.
The successful candidate will work across teams to enhance user journeys, partner with communities and drive
Description du poste
Geelong Regional Library Corporation, Geelong VIC, seeks a Director, Community Experience to lead customer and community experience, service strategy and operating models for the GRLC. The role shapes how GRLC translates community needs, insight and the Library Plan into contemporary, accessible and sustainable services across physical, digital, outreach and partnership channels.
The successful candidate will work across teams to enhance user journeys, partner with communities and drive
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