Hardware Counter Sales – Customer Experience Champion

Bowens; Melbourne; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Above award rate

17.5% leave loading

Free on-site parking

Coffee and Friday BBQ breakfasts

Wellbeing program

Product training

Staff discounts

Career development opportunities

Job summary

Bowens, Australia's leading independent building materials supplier, invites you to join our customer service team. In this role you will welcome customers, process sales, and help maintain an outstanding in-store experience across our branches.

You'll enjoy above award pay, leave loading, and opportunities for training and career progression within a well-established family business with 19 stores across Victoria and Melbourne regions.

Qualifications

• Experience delivering outstanding customer service and building relationships.
• Strong communication and problem-solving skills.
• Willingness to perform physical tasks required in store.
• Ability to work autonomously and as part of a team.

Responsibilities

• Welcome customers as they enter the branch and ensure a warm, helpful greeting.
• Keep shelves stocked and the hardware area tidy.
• Process sales and prepare quotes for customers.
• Deliver an exceptional in-store customer experience.

Skills

Customer service

Communication

Attention to detail

Team player

Physical tasks

Job description

Bowens, Australia's leading independent building materials supplier, invites you to join our customer service team. In this role you will welcome customers, process sales, and help maintain an outstanding in-store experience across our branches.

You'll enjoy above award pay, leave loading, and opportunities for training and career progression within a well-established family business with 19 stores across Victoria and Melbourne regions.