Counter Sales & Customer Experience Specialist

Bowens; Sydney; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Free on-site parking

Coffees & Friday BBQ breakfasts

Wellbeing program

Product discounts

Training & development

Career opportunities

Incentives & rewards

Job summary

Bowens in Sydney is seeking a customer service-focused team member to welcome customers, keep the sales floor stocked, and assist with sales and quotes. The role involves delivering exceptional service and working closely with the team to maintain a welcoming store environment.

Applicants should have strong communication skills, a friendly demeanor and the ability to handle physical tasks safely. Bowens offers training, wellbeing programs, and opportunities for development within a supportive,

Qualifications

• Experience delivering outstanding customer service.
• Strong attention to detail and willingness to learn.
• Excellent communication and relationship-building skills.
• Ability to solve problems and assist customers promptly.
• Able to work autonomously and as part of a team.

Responsibilities

• Be the first face customers see when entering the branch and greet them warmly.
• Ensure hardware deliveries are stored and shelves stocked.
• Serve customers and provide an outstanding customer experience.
• Process sales and prepare quotes for customers; keep the counter tidy.

Skills

Customer service

Attention to detail

Communication

Problem solving

Teamwork

Job description

Bowens in Sydney is seeking a customer service-focused team member to welcome customers, keep the sales floor stocked, and assist with sales and quotes. The role involves delivering exceptional service and working closely with the team to maintain a welcoming store environment.

Applicants should have strong communication skills, a friendly demeanor and the ability to handle physical tasks safely. Bowens offers training, wellbeing programs, and opportunities for development within a supportive,