Counter Sales

Bowens; Melbourne; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Above award rate

17.5% leave loading

Free on-site parking

Coffee and Friday BBQ breakfasts

Wellbeing program

Product training

Staff discounts

Career development opportunities

Job summary

Bowens, Australia's leading independent building materials supplier, invites you to join our customer service team. In this role you will welcome customers, process sales, and help maintain an outstanding in-store experience across our branches.

You'll enjoy above award pay, leave loading, and opportunities for training and career progression within a well-established family business with 19 stores across Victoria and Melbourne regions.

Qualifications

• Experience delivering outstanding customer service and building relationships.
• Strong communication and problem-solving skills.
• Willingness to perform physical tasks required in store.
• Ability to work autonomously and as part of a team.

Responsibilities

• Welcome customers as they enter the branch and ensure a warm, helpful greeting.
• Keep shelves stocked and the hardware area tidy.
• Process sales and prepare quotes for customers.
• Deliver an exceptional in-store customer experience.

Skills

Customer service

Communication

Attention to detail

Team player

Physical tasks

Job description

Bowens is an AFR Top 150 privately owned business and the largest independent supplier of building materials in Australia with a proud history dating back to 1894. We have 700+ employees and pride ourselves on being a leader in the supply of building products to the trade market, innovation and our employee development/training programs.

Why join Bowens?

• Above award rate + 17.5% leave loading + annual increases + opportunity to cash out sick leave
• Free on-site parking, coffees and friday bbq breakfasts
• Wellbeing program including EAP services, health education sessions, fun runs and more
• Genuine training opportunities - product training, sales and leadership development
• Discounts on company product and access to exclusive offers from corporate partners
• Opportunity to build a career and take up different development opportunities
• Ongoing incentives and fun team rewards

Your duties will include but are not limited to:

• Be the first face the customer sees as they enter the branch and welcome them with a warm greeting
• Ensure all hardware deliveries are put away and shelves are fully stocked
• Serving customers and ensuring they receive an outstanding customer experience
• Processing sales and putting quotes together for customers
• Clean the hardware area and counter, ensuring it is neat and tidy at all times

We are looking for an individual who possess the below skills:

• A passion and ability to deliver outstanding customer service and build great relationships
• Strong attention to detail and a willingness to learn
• An ability to undertake physical tasks safely
• Strong communication, relationship building and problem solving skills
• Ability to work autonomously as well as being a team player

All applicants will be required to undergo a pre-employment medical including drug and alcohol testing. All applicants will be treated in the strictest of confidence. Due to high number of applicants only successful applicants will be contacted. No agencies please.

Bowens is an AFR Top 150 privately owned company and a fourth-generation family owned Australian business with a proud history dating back to 1894. We have 1200+ employees and pride ourselves on creating the structure for our teams to build their career. With 19 stores throughout Melbourne and regional Victoria in addition to online order and deliver we offer one of the largest varieties of quality timber and building supplies in Australia.