Counter Sales

Bowens; Sydney; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Free on-site parking

Coffees & Friday BBQ breakfasts

Wellbeing program

Product discounts

Training & development

Career opportunities

Incentives & rewards

Job summary

Bowens in Sydney is seeking a customer service-focused team member to welcome customers, keep the sales floor stocked, and assist with sales and quotes. The role involves delivering exceptional service and working closely with the team to maintain a welcoming store environment.

Applicants should have strong communication skills, a friendly demeanor and the ability to handle physical tasks safely. Bowens offers training, wellbeing programs, and opportunities for development within a supportive,

Qualifications

• Experience delivering outstanding customer service.
• Strong attention to detail and willingness to learn.
• Excellent communication and relationship-building skills.
• Ability to solve problems and assist customers promptly.
• Able to work autonomously and as part of a team.

Responsibilities

• Be the first face customers see when entering the branch and greet them warmly.
• Ensure hardware deliveries are stored and shelves stocked.
• Serve customers and provide an outstanding customer experience.
• Process sales and prepare quotes for customers; keep the counter tidy.

Skills

Customer service

Attention to detail

Communication

Problem solving

Teamwork

Job description

Bowens is an AFR Top 150 privately owned business and the largest independent supplier of building materials in Australia with a proud history dating back to 1894. We have 700+ employees and pride ourselves on being a leader in the supply of building products to the trade market, innovation and our employee development/training programs.

Why join Bowens?

• Above award rate + 17.5% leave loading + annual increases + opportunity to cash out sick leave
• Be part of a growing Australian owned business where a company value is "fun"
• Free on-site parking, coffees and friday bbq breakfasts
• Wellbeing program including EAP services, health education sessions, fun runs and more
• Genuine training opportunities - product training, sales and leadership development
• Discounts on company product and access to exclusive offers from corporate partners
• Opportunity to build a career and take up different development opportunities
• Ongoing incentives and fun team rewards.

Your duties will include but are not limited to:

• Be the first face the customer sees as they enter the branch and welcome them with a warm greeting
• Ensure all hardware deliveries are put away and shelves are fully stocked
• Serving customers and ensuring they receive an outstanding customer experience
• Processing sales and putting quotes together for customersClean the hardware area and counter, ensuring it is neat and tidy at all times

We are looking for an individual who possess the below skills:

• A passion and ability to deliver outstanding customer service and build great relationships
• Strong attention to detail and a willingness to learn
• An ability to undertake physical tasks safely
• Strong communication, relationship building and problem solving skills
• Ability to work autonomously as well as being a team player

All applicants will be required to undergo a pre-employment medical including drug and alcohol testing.

All applicants will be treated in the strictest of confidence. Due to high number of applicants only successful applicants will be contacted. No agencies please.