Hands-on F&B Supervisor: Lead Dinner & Events

Oaks Port Douglas Resort; Port Douglas; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Career Growth

Exclusive Hotel Deals

Global Perks

Retail Discounts

Experiences

Wellness Support

Generous Leave

Health Insurance

Job summary

Oaks Port Douglas Resort is seeking a Food & Beverage Supervisor to lead the F&B team across restaurant and event operations at the resort. This full-time role involves supervising dinner service, conferences, functions, weddings, and special events, while developing a high-performing team to deliver exceptional guest experiences.

You will ensure service standards, mentor staff, and maintain brand quality with a hands-on leadership style.

Qualifications

• Experience in a Food & Beverage Supervisor or similar leadership role.
• Experience leading hospitality teams.
• Strong operational knowledge of restaurant service, conferences, functions, weddings, and events.
• Current RSA certification.
• Excellent customer service and problem-solving skills.
• Strong organizational and communication skills.
• Flexible to work evenings, weekends, and public holidays.
• Proactive, hands-on leadership style under pressure.

Responsibilities

• Lead and support F&B team across restaurant and event operations.
• Oversee daily dinner service and assist with conferences, functions, weddings and special events.
• Ensure exceptional guest experiences and uphold service standards.
• Train, mentor, and develop team members, onboarding new employees.
• Maintain brand standards and consistent service delivery across all F&B operations.
• Support rostering, labour management, shift coordination and workflow planning.
• Monitor stock levels and support inventory control to minimise wastage.
• Ensure compliance with RSA, food safety, hygiene and WHS standards.
• Collaborate with management to drive operational improvements.

Skills

Leadership

Hospitality leadership

Customer service

Communication

Problem-solving

Organization

RSA certification

Job description

Oaks Port Douglas Resort is seeking a Food & Beverage Supervisor to lead the F&B team across restaurant and event operations at the resort. This full-time role involves supervising dinner service, conferences, functions, weddings, and special events, while developing a high-performing team to deliver exceptional guest experiences.

You will ensure service standards, mentor staff, and maintain brand quality with a hands-on leadership style.