F&B Manager: Lead Service & Team (3 Shifts)

MH Management (QLD) Pty Ltd; Port Douglas; On-site; AUD 74,000 - 90,000; Full time

Benefits offered by this job

Career growth

Hotel discounts Australia/NZ

Global perks

Employee wellbeing

Job summary

Oaks Port Douglas Resort, part of Minor Hotels, invites applications for an enthusiastic Food & Beverage Manager. You will lead a small team across breakfast, lunch, and dinner shifts, ensuring exceptional guest experiences and operational excellence.

The role requires 1 year of F&B management experience, RSA certification, and a proactive, guest‑focused approach. You’ll oversee rostering, training, and service standards, with opportunities for career growth within Minor Hotels.

Qualifications

• 1 year minimum experience as a Food & Beverage Manager.
• Experience leading, coaching or mentoring a hospitality team.
• Current RSA (Responsible Service of Alcohol) certification.
• Warm, approachable demeanour with a positive attitude.
• Proven ability to deliver high-quality guest service consistently.
• Professional presentation and strong communication skills.
• Reliability and flexibility to work across a rotating roster, including weekends and public holidays.

Responsibilities

• Lead and support the F&B team to ensure professional, efficient, and high-quality service.
• Assist with taking guest orders accurately and ensuring guest preferences are accommodated.
• Demonstrate menu knowledge and confidently recommend food and beverage options to guests.
• Oversee the serving of food and beverages, maintaining professional standards and guest satisfaction.
• Deliver exceptional customer service and resolve guest concerns promptly.
• Coach and mentor team members, providing guidance, support, and training as required.
• Assist with rostering, shift coordination, and workflow planning to maintain smooth operations.
• Ensure compliance with RSA, hygiene, and workplace health and safety standards.
• Support management with reporting, stock management, and service improvement initiatives.

Skills

Leadership

Mentoring

Guest service

Communication

Roster management

Education

Current RSA certification

Job description

Oaks Port Douglas Resort, part of Minor Hotels, invites applications for an enthusiastic Food & Beverage Manager. You will lead a small team across breakfast, lunch, and dinner shifts, ensuring exceptional guest experiences and operational excellence.

The role requires 1 year of F&B management experience, RSA certification, and a proactive, guest‑focused approach. You’ll oversee rostering, training, and service standards, with opportunities for career growth within Minor Hotels.