F&B Supervisor: Lead Dinner Service & Events

MH Management (QLD) Pty Ltd; Port Douglas; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Lifestyle perks

Staff discounts

Health insurance

Leave benefits

Job summary

Minor Hotels’ Oaks Port Douglas Resort is seeking a hands-on Food & Beverage Supervisor to lead the dining and events teams, including Oak & Vine Restaurant and conference operations. This role focuses on delivering exceptional guest experiences, managing dinner service, and coaching staff for peak periods.

You will oversee rostering, stock control, and event support, while maintaining brand standards and safety compliance.

Qualifications

• Previous experience in a Food & Beverage Supervisor or similar leadership role.
• Demonstrated ability to lead hospitality teams.
• Current RSA certification.

Responsibilities

• Lead and support the Food & Beverage team to deliver professional, efficient, and high-quality service across restaurant and event operations.
• Supervise daily dinner service and assist in the successful execution of conferences, functions, weddings, and special events.
• Ensure exceptional guest experiences through active engagement, prompt resolution of concerns, and attention to service standards.
• Train, mentor, and develop team members, including onboarding new employees and coaching service techniques.
• Maintain brand standards and ensure consistent service delivery across all food and beverage operations.
• Support service during peak periods through a hands-on leadership approach and strong floor presence.
• Assist with rostering, labour management, shift coordination, and workflow planning to optimise operational efficiency.
• Monitor stock levels and support inventory control processes to minimise wastage and maintain service requirements.
• Ensure compliance with RSA, food safety, hygiene, and workplace health and safety standards.
• Work closely with management to drive operational improvements and achieve business objectives.

Skills

F&B leadership

Guest service

Team development

RSA certification

Job description

Minor Hotels’ Oaks Port Douglas Resort is seeking a hands-on Food & Beverage Supervisor to lead the dining and events teams, including Oak & Vine Restaurant and conference operations. This role focuses on delivering exceptional guest experiences, managing dinner service, and coaching staff for peak periods.

You will oversee rostering, stock control, and event support, while maintaining brand standards and safety compliance.