Food & Beverage Manager | Lead Service & Team Growth

Oaks Hotels, Resorts & Suites; Port Douglas; On-site; AUD 74,000 - 90,000; Full time

Job summary

Oaks Port Douglas Resort is seeking a Food & Beverage Manager to oversee daily F&B operations and lead a small team. The role focuses on delivering exceptional guest experiences across breakfast, lunch, and dinner shifts, with a rotating roster and strong service standards.

The ideal candidate has at least one year in an F&B leadership role, RSA certification, and a commitment to reliable, flexible staffing. Join our team at this full-time position in Port Douglas.

Qualifications

• Minimum 1 year experience as a Food & Beverage Manager.
• Demonstrated experience leading, coaching, or mentoring a hospitality team.
• Current RSA (Responsible Service of Alcohol) certification.
• Positive attitude and strong guest-service focus.
• Reliable and flexible to work a rotating roster.
• Professional presentation and strong communication.

Responsibilities

• Lead and support the F&B team to deliver professional, high-quality service.
• Assist with taking guest orders accurately and ensuring guest preferences are accommodated.
• Demonstrate menu knowledge and confidently recommend food and beverage options to guests.
• Oversee the serving of food and beverages, maintaining professional standards and guest satisfaction.
• Deliver exceptional customer service and resolve guest concerns promptly.
• Coach and mentor team members, providing guidance, support, and training as required.
• Assist with rostering, shift coordination, and workflow planning to maintain smooth operations.
• Ensure compliance with RSA, hygiene, and workplace health and safety standards.
• Support management with reporting, stock management, and service improvement initiatives.

Skills

Leadership

Team coaching

Guest service

Communication skills

Education

RSA certification

Job description

Oaks Port Douglas Resort is seeking a Food & Beverage Manager to oversee daily F&B operations and lead a small team. The role focuses on delivering exceptional guest experiences across breakfast, lunch, and dinner shifts, with a rotating roster and strong service standards.

The ideal candidate has at least one year in an F&B leadership role, RSA certification, and a commitment to reliable, flexible staffing. Join our team at this full-time position in Port Douglas.