Gym Customer Service & Membership Specialist (Casual)

Belgravia Health & Leisure Group Pty Ltd; Bacchus Marsh; On-site; AUD 30,000 - 36,000; Full time

Job summary

Belgravia Kids is seeking enthusiastic Customer Service Officers to deliver first-class service to members and casual guests at our Bacchus Marsh location. You will handle reception duties, merchandise and memberships, while upholding our mission to engage and delight the community.

Role requires a positive attitude, strong admin skills, and current First Aid/CPR and background checks. Police and Working with Children checks are mandatory to ensure a safe, welcoming environment.

Qualifications

• Positive, friendly, helpful and energetic work style.
• Strong admin skills.
• Current First Aid Certificate (Workplace Level 2) and CPR certificate.

Responsibilities

• Provide excellent customer service to all customers, both in person and over the telephone.
• Apply sound cash handling principals and use of Point of Sale (POS) systems.
• Provide customers inquiring about memberships with information and have the knowledge to sell memberships when a person joins or renews.
• Promote the centres services and programs to customers and accept customer bookings and enrolments.
• Develop and maintain good working relations with customers.
• Promote and exercise good public relations at all times.
• Opening/closing of the centre in accordance with security and safety procedures.

Skills

Positive attitude

Admin skills

Computer literacy

First Aid Certificate

CPR Certificate

Police Check

Working with Children Check

Job description

Belgravia Kids is seeking enthusiastic Customer Service Officers to deliver first-class service to members and casual guests at our Bacchus Marsh location. You will handle reception duties, merchandise and memberships, while upholding our mission to engage and delight the community.

Role requires a positive attitude, strong admin skills, and current First Aid/CPR and background checks. Police and Working with Children checks are mandatory to ensure a safe, welcoming environment.