Guest Services Officer - Casual

Reflections Holiday Parks; Hawks Nest; Sur place; AUD 30 000 - 39 000; Plein temps

Résumé du poste

Reflections Holiday Parks in NSW is seeking a friendly front desk assistant to manage reservations, arrivals and departures, and help visitors with directions within the park.

You will work with a small team, follow WHS procedures, and be available on weekends and during peak holiday periods. No prior hospitality experience is required, but a can-do attitude and valid Australian work rights are essential.

Qualifications

• Valid Australian work rights.
• Availability to work weekends, peak seasons & public holidays.
• Physically able to perform manual tasks in all conditions.
• Own transport or reliable transport access.
• Current drivers license.
• Willingness to learn and maintain a positive attitude.
• Excellent teamwork and communication.
• Hospitality experience is a plus but not required.

Responsabilités

• Taking reservations by phone.
• Completing arrivals and departures in the office.
• Opening and closing the office.
• Assisting and directing visitors within the park.
• Following Work Health and Safety procedures.

Connaissances

Driver's Licence

Own transport

Independence

Teamwork

Positive attitude

Willing to learn

Manual work ability

Weekend availability

Hospitality experience

Australian work rights

Description du poste

• Drivers Licenceand own vehicleor access to reliable transport.
• The ability towork productively & independently.
• A positiveattitude & willingness to learn.
• Great teamworkskills.
• A 'can-do',solutions-focused attitude.
• The physicalability to do manual work in all conditions.
• Flexibleavailability to work including weekend, peak holiday seasons & publicholiday work.
• Previousexperience in any hospitality role is highly regarded, but not required.
• Valid Australianwork rights.

The Duties will include;(but not limited to):

• Taking reservations,via phone
• Completing arrivals& departures, in office
• Opening/closingof office
• Assisting &directing visitors within the park
• Following workhealth & safety procedures.

AboutUs

AtReflections Holidays, our purpose is to share nature's playground with ourguests in a way that gives back to our communities & nurtures theenvironment.

Weproudly care for 40 unique destinations, all located on iconic NSW Crown Land.Our focus is on creating memorable experiences, not just for our guests, butalso our team. As NSW largest holiday park operator, our unique,nature-inspired offerings really set us apart from the rest.

Weare proud to be the first holiday park group to be certified as a socialenterprise, so you can be assured that we do business for good. Our profits arealigned to our purpose in four key ways – Social, Culture, Environment, andEconomic.

Weare an Equal Opportunity Employer.
Aboriginal and/or Torres Strait Islander people are encouraged to apply.

Closing Date: Thursday, 12 November 2026